Virginia Quijano Diaz
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
Work History
Store Manager
Extreme Convenience
Chester
01.2023 - 06.2026
- Developed and executed business strategies that increased revenue and expanded market reach.
- Trained and supervised team members on customer service standards.
- Resolved customer issues promptly to maintain satisfaction levels.
- Analyzed customer feedback to identify operational improvements and enhance satisfaction.
- Led regular staff meetings to align team on goals and share updates.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
Warehouse Worker
Productiv
Richmond
03.2022 - 09.2023
- Executed order picking tasks with handheld scanners to ensure precise order fulfillment.
- Maintained inventory accuracy through regular cycle counts and audits, supporting stock integrity.
- Received and inspected incoming shipments for accuracy and quality.
- Packaged items with protective materials to prevent damage during transit.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured cleanliness and organization of work areas to promote safety compliance.
Learning Ambassador
Amazon Ware House
Chesterfield
01.2021 - 01.2022
- Monitored student progress throughout the semester and provided feedback.
- Participated in training sessions related to eLearning tools and techniques.
- Provided feedback to enhance training materials and onboarding processes.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
- Educated new employees on safety procedures and operational guidelines.
- Supported management in conducting regular safety audits and inspections.
- Trained staff on efficient picking and packing techniques for shipments.
- Guided coworkers on proper use of warehouse equipment and tools.
- Assisted team leads in maintaining inventory accuracy and organization.
- Maintained professionality and efficiency while working closely with leadership.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Communicated regularly with instructors regarding any changes or updates required in course content.
Education
Thomas Dale High School
Chester, VirginiaSkills
- Operational leadership
- Employee training
- Team building
- Staff coaching
- Customer response
- Time management
- Problem solving
- Active listening
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Store Manager
Extreme Convenience
01.2023 - 06.2026
Warehouse Worker
Productiv
03.2022 - 09.2023
Learning Ambassador
Amazon Ware House
01.2021 - 01.2022
Thomas Dale High School