Virginia Ramos
San Antonio,TX
Summary
Driven Supervisor with a proven track record at Texas Thrift Store, enhancing team productivity and customer satisfaction through effective leadership and problem-solving.
Overview
19
19
years of professional experience
Work History
Supervisor
Texas Thrift Store
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Coder II
South Texas Radiology Group
09.2005 - 06.2023
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Education
High School Diploma -
Sidney Lanier High School
San Antonio, TX05.1989
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Texas Thrift Store
07.2023 - Current
Coder II
South Texas Radiology Group
09.2005 - 06.2023
High School Diploma -
Sidney Lanier High School
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