Virginia Ramos
Fresno,CA
Summary
Hardworking able to move merchandise quickly from storage to packing and shipping. Keep errors low by checking and rechecking paperwork and accurately labeling boxes. Offer excellent teamwork and time management abilities.
Overview
22
22
years of professional experience
Work History
Personal Shopper
walmart
Fresno, CA
09.2021 - Current
- Assisted customers in selecting products based on preferences and needs.
- Communicated with team members to ensure product availability and quality.
- Processed customer orders accurately through the store's ordering system.
- Provided personalized recommendations based on customer feedback and trends.
- Handled customer inquiries and resolved issues promptly and professionally.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Maintained a high level of customer service while ensuring customer satisfaction.
Packer
Amazon
Fresno, California
07.2018 - 09.2021
- Supported quality control by inspecting all products and packaging materials.
- Avoided shipping damage by packaging each product or order in appropriately-sized containers.
- Maintained productive pace to accommodate machine output levels.
- Promoted customer satisfaction, following all packaging specifications and production standards.
- Palletized completed orders, applying correct stacking pattern and weight limits.
- Maintained clean and orderly work areas, removing debris to reduce hazards.
- Stayed productive throughout every shift, completing a high volume of shipments and using slower periods to organize and restock work areas.
Housekeeper
Valley Children's hospital
Madera, California
08.2004 - 06.2014
- Kept bathrooms fresh and clean with regular wipedowns, trash collection, and supply restocking.
- Reduced allergens with regular dusting and sanitizing.
- Minimized infection and cross-contamination risks with proper sanitizing techniques.
- Managed residents' linens and personal laundry, doing up to [Number] loads of laundry each week.
- Supported sustainability by properly sorting and disposing of trash and recyclables.
- Deep cleaned appliances such as refrigerators, ovens, and washers regularly.
- Met guest needs by delivering requested items and cleaning up spills.
- Stayed efficient, keeping supplies organized and working from master cleaning plan.
- Prevented spread of germs and active infections through consistent cleaning and sanitizing.
- Controlled housekeeping supplies such as trash bags and chemicals, as well as reusable linens and replacement bedding.
Education
High school diploma -
Ted C. Willis restart
Fresno, California06.2000
Skills
- Materials handling
- Customer order processing
- Quality control standards
- Grocery bagging techniques
- Customer relationship management
- Equipment inspection
- Safety monitoring
- Container assembly
- Effective communication
- Attention to detail
- Organization skills
- Prioritizing orders
- Lift up to [number] pounds
- Online ordering
- Purchase recommendations
- Customer service
- Verbal and written communication
- Strong interpersonal skills
- Verifying order accuracy
- Customer relations
Timeline
Personal Shopper
walmart
09.2021 - Current
Packer
Amazon
07.2018 - 09.2021
Housekeeper
Valley Children's hospital
08.2004 - 06.2014
High school diploma -
Ted C. Willis restart