Job Search Status
Open to workDesired start date: Immediately
Open To Work
Elizabeth Thomas
Imperial
Work Preference
Summary
Customer-focused professional with extensive experience in customer service and sales management. Delivers tailored solutions that enhance customer experiences and drive satisfaction. Expertise in data entry and inventory management supports operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Instacart Shoppers
Imperial
05.2025 - Current
- Selected and gathered items tailored to customer preferences and shopping lists, enhancing shopping experience.
- Clarified product choices and substitutions through effective communication with customers, ensuring informed decisions.
- Maintained knowledge of store layouts for efficient item retrieval and delivery.
- Delivered high-quality customer service, contributing to overall customer satisfaction.
Social Media Assistant
The Ring Boxes LLC
Remote
03.2023 - 05.2025
- Managed and executed social media campaigns on Facebook, Instagram, Twitter, and LinkedIn to enhance brand visibility and engagement
- Implemented influencer marketing initiatives that increased brand awareness and attracted new target audiences
- Engaged with followers through comments and direct messages, utilizing community management techniques to strengthen audience relationships
- Collaborated with cross-functional teams to develop integrated marketing strategies that aligned with overall business objectives
- Executed data entry for tracking products and shipments in inventory system
- Assisted customers with product selection, order placement, and tracking shipments, ensuring accurate and timely delivery
- Implemented proactive measures such as sending personalized follow-up emails or making courtesy calls to ensure customer satisfaction after resolution of their concerns
Supervisor
Scrubby Dutch Cleaning
Sappington
01.2021 - 03.2023
- Trained new hires to ensure compliance with protocols and facilitate smooth onboarding.
- Inspected completed work for quality assurance and compliance standards.
- Executed detailed instructions to complete daily tasks accurately and improve workflow.
- Collaborated with team of 2 to 3 members to meet daily objectives and enhance team cohesion.
- Sanitized designated areas in compliance with health standards.
Sales Associate
Advance Auto Parts
Ballwin
02.2019 - 03.2020
- Managed inventory by reviewing and ordering automotive parts to maintain optimal stock levels.
- Responded to customer inquiries about automotive parts, providing accurate information to enhance customer satisfaction.
- Installed batteries and wipers in vehicles, ensuring proper functionality and customer safety.
Education
Diploma -
Seckman Sr. High School
Imperial, MO06-2011
Skills
- Product knowledge
- Product presentation
- Customer support
- Order fulfillment
- Inventory management
- Warehouse operations
- Warehouse supervision
- Materials handling
- Product organization
- Sales management
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Customer Service Skills, Proficient, 10/18
- Sales: Influence & Negotiation, Proficient, 02/20
- Retail Customer Service, Proficient, 02/20
- Customer Focus & Orientation, Highly Proficient, 02/20
Timeline
Personal Shopper
Instacart Shoppers
05.2025 - Current
Social Media Assistant
The Ring Boxes LLC
03.2023 - 05.2025
Supervisor
Scrubby Dutch Cleaning
01.2021 - 03.2023
Sales Associate
Advance Auto Parts
02.2019 - 03.2020
Diploma -
Seckman Sr. High School