Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Virginia Vargas-Vallejos

Houston,TX

Summary

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. I am a Quick learner with management potential. Hardworking employee enthusiastic about learning any field that I’m currently involved inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

OTR Team Truck Driver

U.S. Xpress
07.2023 - 01.2024
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Operated with safety and skill to avoid accidents and delays.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were ke
  • Contributed to a positive working environment for the entire trucking team through clear communication, mutual respect, and shared responsibility.
  • Improved overall safety of the team by participating in ongoing training sessions to stay updated on industry best practices.

OTR Team Truck Driver

Werner Enterprises
07.2022 - 07.2023
  • Maintained a safe driving record by adhering to all company safety guidelines and federal regulations.
  • Excelled in navigation skills using GPS devices and paper maps as needed to ensure accurate and timely arrival at all scheduled stops.
  • Upheld a clean driving record through adherence to speed limits as well as state and local traffic laws at all times during transport operations.
  • Increased team efficiency by effectively coordinating driving shifts and ensuring proper communication between team members.
  • Dropped and hooked trailers and changed configuration of equipment.

Cherry Picker Operator

Michaels Distribution Center
11.2020 - 04.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.

Call Center Representative

Mrs Bpo LLC
09.2019 - 03.2020
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Processed debit and credit card and electronic check payments.
  • Collaborated with team members to share best practices and improve overall team performance in meeting targets.

Warehouse Order Picker

ODW Logistics
04.2019 - 08.2019
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.

Education

Bachelor Of Business Administration -

Southeastern Louisiana University
Hammond, LA

L.W. Higgins High School
Marrero, LA
05.2017

Skills

  • Fluent Bilingualism
  • Problem-Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Active Listening

Certification

  • Licensed Life Insurance Agent- Primerica Financial Services
  • TWIC
  • Class A CDL

Languages

Spanish
Native or Bilingual

Timeline

OTR Team Truck Driver

U.S. Xpress
07.2023 - 01.2024

OTR Team Truck Driver

Werner Enterprises
07.2022 - 07.2023

Cherry Picker Operator

Michaels Distribution Center
11.2020 - 04.2021

Call Center Representative

Mrs Bpo LLC
09.2019 - 03.2020

Warehouse Order Picker

ODW Logistics
04.2019 - 08.2019

Bachelor Of Business Administration -

Southeastern Louisiana University

L.W. Higgins High School

Similar Profiles

CREATE PROFILE
Virginia Vargas-Vallejos