Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Villabla

New York

Summary

Organized and proactive medical assistant with a strong background in data entry and patient management. Known for excellent telephone skills and attention to detail, ready to contribute to streamlined operations and enhanced patient care.

Overview

11
11
years of professional experience

Work History

Receptionist

Endoscopic Diagnostic and Treatment Center
Brooklyn, NY
04.2024 - Current
  • Managed patient check-in and appointment scheduling using EMR systems.
  • Assisted with insurance verification and billing inquiries for patients.
  • Facilitated communication between medical staff and patients to enhance service delivery.
  • Maintained organized reception area, ensuring a welcoming environment for visitors.
  • Processed patient records and documentation in compliance with privacy regulations.
  • Handled multi-line phone system, efficiently directing calls to appropriate departments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Medical Assistant/Receptionist

Lenco Diagnostics Laboratory
New York, NY
11.2020 - 04.2024
  • Facilitated accurate accessioning of patient samples by meticulously separating serums and preparing blood smears.
  • Maintained cleanliness and order to enhance operational efficiency.
  • Conducted substantial data entry efficiently and promply
  • Aliquots spcimen samples for all departments
  • Answer and route phone calls to right departments
  • Addressed and documented issues with problematic specimens
  • Handled specimen unpacking and storage with the utmost care

Medical Assistant/Receptionist

Urban Medical Group
New York, NY
04.2015 - 11.2020
  • Managed patient scheduling and appointments to optimize clinic operations.
  • Facilitated front desk operations, ensuring a welcoming environment for patients.
  • Coordinated patient intake processes, verifying insurance information and medical histories.
  • Assisted healthcare professionals with clinical tasks, improving patient flow and care delivery.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Performed EKGs and in house testing (ex. H Pylori, Rapid Strep)

Education

Medical Assistant Certification - Medical Assistant

Wood Tobé-Coburn School
NY
12-2009

High School Diploma -

Louis D. Brandeis
New York, NY
06-2006

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

Endoscopic Diagnostic and Treatment Center
04.2024 - Current

Medical Assistant/Receptionist

Lenco Diagnostics Laboratory
11.2020 - 04.2024

Medical Assistant/Receptionist

Urban Medical Group
04.2015 - 11.2020

Medical Assistant Certification - Medical Assistant

Wood Tobé-Coburn School

High School Diploma -

Louis D. Brandeis