Virginia "Ginny" Schwartz
Dublin,United States
Summary
Results-driven professional with a solid background in customer service and sales. Known for strong product knowledge and adaptability in addressing customer needs. Ready to contribute to operational success and build lasting client relationships.
Overview
14
14
years of professional experience
Work History
Office Manager
Compass Behavioral Health
Fremont , OH
11.2022 - 08.2025
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Oversaw scheduling and appointment management for clinical staff and clients.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Sales Associate
Style Crest Inc.
Fremont , OH
01.2012 - 01.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Participated in team meetings to discuss sales strategies and feedback.
- Learned company policies and procedures for effective customer service delivery.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Business Administration
Ashland University
Ashland, OHSkills
- Customer relationship management
- Product knowledge
- Appointment scheduling
- Customer service
- Effective communication
- Problem solving
- Relationship building
- Office administration
- Attention to detail
Timeline
Office Manager
Compass Behavioral Health
11.2022 - 08.2025
Sales Associate
Style Crest Inc.
01.2012 - 01.2021
Business Administration
Ashland University
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