Vito Anthony Calhoun

I was responsible for:

• Delivering high-quality guest service in a fast-paced environment.
• Accurately processed transactions with an average of $5K per day.
• Trained new employees on FOH operations, rules, and how to make happiness happen.
• Resolved customer complaints in a timely and efficient manner, understanding strong conflict resolution.
• Communicate rigorously with all staff members to ensure smooth operations.

I was responsible for:

• Setting up treatment area and assisting the therapists with patient care.
• Clerical tasks, cleaning equipment and machines, organizing files, and helping guests check-in.
• Observed and learned advanced techniques from experienced physical therapists daily.
• Assisting in organization wide projects to better data systems.