Vitorio Arruda
Orlando,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Also speak english, portuguese and spanish Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
1
1
year of professional experience
Work History
Cashier
Bobalicious
Orlando , FL
03.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Tohopekaliga
Orlando, FL05-2024
Skills
- Payment Collection
- Drawer Balancing
- Cash Handling
- POS Systems
- Customer Assistance
- Customer Service
- Product Recommendations
- Inventory Control
- Order Verification
- Scanner Operations
- Cash Drawer Balancing
- Conflict Resolution
- Merchandise Restocking
- Guest Inquiries
- Product Knowledge
- Order Taking
- Credit and Cash Transactions
- Currency Counting
- Daily Reporting
- Money Handling
- Customer Relations
- Staff Training
- POS System Operations
- Cash Management
- Retail Merchandising
Languages
Spanish
Professional
English
Professional
Portuguese
Professional
Affiliations
- im a soccer player that also plays for high school soccer and idea sports walt disney world
Accomplishments
- took AP clases since freshman year and now i have acquire all my credits as a honor student currently taking english honers 4 and government honors
Timeline
Cashier
Bobalicious
03.2023 - 12.2023
High School Diploma -
Tohopekaliga
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