Resourceful and detail-oriented professional with diverse experience in childcare, housekeeping, and front desk operations. Owner of Vivi Cakes, a small baking business, where I developed strong entrepreneurial and culinary skills. Currently completing an Associate Degree in Science, enhancing analytical and problem-solving abilities. Bilingual in English and fluent in Portuguese, with intermediate Spanish proficiency, enabling effective communication. Committed to delivering exceptional service and fostering positive relationships.
As the owner of a small bakery, I independently manage operations, ensuring compliance with health and safety codes. I operate and maintain equipment, manage inventory of supplies, and handle cash registers for accurate payments. I also maintain a detailed production schedule to determine daily product quantities.
As a house cleaner, I provided thorough cleaning by accessing hard-to-reach. I vacuumed rugs and carpets, dusted furniture and wall hangings, and disinfected bathrooms to ensure a sanitary and comfortable environment. Quality customer service was a key focus in my role.
At the front desk, I greeted guests and managed check-ins while resolving customer issues promptly. I maintained a clean and organized office to create a welcoming environment, collected payments, confirmed appointments, and updated client records.
As a childcare provider, I taught essential life skills and prepared healthy snacks. I maintained a clean playroom, engaged children in games and reading, and communicated positively with both children and guardians. I also provided emotional support to reassure children when they were upset.