Vittoria Dazarola
Miami,FL
Summary
Dynamic and adaptive professional with a proven track record at Starbucks, excelling in espresso preparation and fostering customer relationships. Skilled in up-selling and POS systems, I leverage active listening and decision-making to enhance sales and customer satisfaction. Demonstrated leadership in high-pressure environments, consistently delivering top-tier service and operational excellence.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Miami, FL
04.2023 - 04.2024
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Maintained calm demeanor during high-volume periods and special events.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Managed cash register and processed transactions with accuracy and integrity.
Dance Instructor
Dancetination
Doral, FL
08.2018 - 05.2022
- Monitored student progress through regular assessments, providing constructive feedback and personalized coaching to enhance performance.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Administered first aid and addressed injuries during classes and rehearsals, following established health and safety protocols.
- Created choreography routines for soloists and groups based on specific themes or stories.
- Taught a variety of techniques including stretching, leaps, turns and jumps.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Maintained effective working relationships with staff members, students and parents.
Education
Associate of Arts - Architecture
Miami Dade College
Miami, FL07-2026
Skills
- Display case merchandising
- Up-selling
- Opening and closing duties
- Espresso preparation
- Decision-making
- Menu memorization
- Team leadership
- POS systems
- Adaptive and creative
- Sales expertise
- Active listener
Affiliations
- I love dancing
- i love creating
- i love reading
- i love taking walks
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Timeline
Barista
Starbucks
04.2023 - 04.2024
Dance Instructor
Dancetination
08.2018 - 05.2022
Associate of Arts - Architecture
Miami Dade College
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