Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Viva Ryan

Lacey,USA

Summary

Cosmetology professional with comprehensive training in beauty techniques and client care. Known for delivering high-quality treatments and personalized services. Excels in team collaboration and adapts seamlessly to client needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Kokua Services
Lacey, WA
11.2025 - Current
  • Developed and maintained supportive relationships with clients, fostering trust and engagement.
  • Assisted individuals with daily living activities to enhance independence and quality of life.
  • Documented client progress and behaviors accurately to inform care plans and interventions.
  • Trained new staff on best practices for client care and safety protocols.
  • Collaborated with interdisciplinary teams to coordinate services tailored to individual needs.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

In Home Care Provider

Family Resource Health Care
Olympia, WA
08.2023 - 02.2025
  • Adhered to all safety protocols and infection control measures to protect clients and maintain a sterile environment
  • Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support
  • Maintained a safe and clean environment for clients, ensuring their comfort and well-being
  • Provided compassionate personal care and support to clients in daily activities.

Direct Support Professional

Kokua Services
Lacey, WA
11.2019 - 07.2023
  • Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
  • Collaborated with a multidisciplinary team including doctors, therapists, and case managers to develop comprehensive care plans
  • Attended training sessions on topics related to disability services to enhance knowledge and skills
  • Participated in team meetings to discuss individual progress, challenges, or modifications needed
  • Maintained confidentiality of sensitive information regarding the individuals being supported
  • Demonstrated patience, empathy, compassion when working with diverse populations

Cashier/Customer Service

Walmart
Port Orchard, WA
04.2016 - 04.2017
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers

Delivery Driver/Customer Service

WESTSIDE PIZZA
Port Orchard, WA
01.2016 - 04.2016
  • Delivered exceptional customer service by ensuring timely and accurate delivery of products to customers
  • Managed a busy delivery schedule, effectively prioritizing routes to ensure on-time deliveries

Volunteer

Girl Scouts San Diego-Imperial Council
San Diego, CA
01.2010 - 08.2013
  • Assisted in organizing community events, enhancing participant engagement and attendance.
  • Provided support to team members by preparing materials for workshops and activities.
  • Managed event logistics, ensuring timely setup and breakdown of equipment and supplies.

Education

Cosmetology - Cosmetology

Evergreen Beauty College
Olympia, WA
04.2026

High School Diploma -

Vashon Island High School
Vashon Island, WA
06.1997

Skills

  • Retail transaction processing
  • First aid and safety
  • Critical analysis of documentation
  • Advanced organizational skills
  • Organized data tracking
  • Interpersonal communication
  • Effective time management
  • Laundry
  • Teamwork (10 years)
  • Sanitation practices

Certification

Driver's License

Timeline

Direct Support Professional

Kokua Services
11.2025 - Current

In Home Care Provider

Family Resource Health Care
08.2023 - 02.2025

Direct Support Professional

Kokua Services
11.2019 - 07.2023

Cashier/Customer Service

Walmart
04.2016 - 04.2017

Delivery Driver/Customer Service

WESTSIDE PIZZA
01.2016 - 04.2016

Volunteer

Girl Scouts San Diego-Imperial Council
01.2010 - 08.2013

Cosmetology - Cosmetology

Evergreen Beauty College

High School Diploma -

Vashon Island High School