Vivían Rodriguez
Optician
Reno,NV
Summary
Motivated Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Optometric Optician
Eyezone Optical
03.2025 - Current
- Dispensed corrective eyewear, ensuring proper fit and comfort for diverse clientele.
- Conducted comprehensive vision tests, accurately assessing patients' visual acuity and needs.
- Educated patients on eyewear options, fostering informed decision-making regarding prescriptions.
- Managed inventory levels, optimizing product availability and minimizing shortages.
- Trained and mentored junior staff on optical techniques and customer service best practices.
- Implemented strategies to improve patient flow, increasing overall clinic efficiency.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Optometric Technician
Family eye care associates
01.2023 - Current
- Prepare patients for doctor , take readings of AR/K , visual field and color deficiency, IOP and taking blood pressures and fundus retinal images (optos).
- Technician exam includes reviewing medications , medical surgeries , ocular history and surgeries, Vision acuities and a chief complaint.
- Performing EOMs and eye mobilities.
- Technicians duty is to check for pupil reaction and then proceed with dilation.
- At the end of each visit I was trained on how to set up phoropter with patients current prescription.
- Trained in Glaucoma evaluations , macular degeneration evaluations.
- Conducted preliminary eye exams and documented patient histories to support optometric evaluations.
- Operated specialized diagnostic equipment, ensuring accurate measurements for patient assessments.
- Assisted in patient education regarding eyewear options, contact lenses, and eye health maintenance.
- Streamlined appointment scheduling processes, improving patient flow and reducing wait times.
Medical Assistant
Alma Clinic
04.2022 - 01.2023
- Taking BP's, Medical billing, medical coding, medical terminology , referrals , urinalysis, vaccines, Web IZ EMR system Athena
Front office Receptionist
STS Staffing & Temporary Services, Inc
02.2021 - 04.2022
- Front office receptionist, administration tasks such as conducting interviews, drug tests, typing tests, filing, scheduling, organizing client info
Education
Associate Degree in Nursing - Nursing
Truckee Meadows Community College
Reno, NVHigh school diploma -
Del Valle High School
El Paso, TXSkills
Customer service
Visual acuity testing
Computer skills
Prescription interpretation
Optical terminology
Optical dispensing
Frame selection
Order preparation
Eyewear trends
Contact lens
Optical orders
Insurance verification
Optical measurements
Insurance billing
Accomplishments
- Achieved CPR by completing state exams with accuracy and efficiency.
Certification
First Aid/CPR Certified
Timeline
Optometric Optician
Eyezone Optical
03.2025 - Current
Optometric Technician
Family eye care associates
01.2023 - Current
Medical Assistant
Alma Clinic
04.2022 - 01.2023
Front office Receptionist
STS Staffing & Temporary Services, Inc
02.2021 - 04.2022
High school diploma -
Del Valle High School
Associate Degree in Nursing - Nursing
Truckee Meadows Community College
Languages
Spanish
Native or Bilingual
English
Full Professional
Education and Training
true
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
- Spanish, Fluent
- English, Fluent
Education and Training
true
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer