Vivette Woods
Medford,New Jersey
Summary
Results-driven Revenue Cycle Team, Manager Lead with expertise in denial management and appeal strategy. Proven track record in analyzing denial trends to enhance compliance and optimize financial recovery. Proven leader in denial management and appeal strategy, with expertise in Medicare and Medicaid compliance. Successfully streamlined processes and improved financial recovery, enhancing team capabilities and operational efficiency.
Overview
22
22
years of professional experience
Work History
Revenue Cycle Team Lead
Atlanticare Regional Medical Center
Egg Harbor, New Jersey
11.2021 - 09.2025
- Led denial and follow-up team in Patient Accounting Department to streamline processes and address claim issues.
- Analyzed denial trends and implemented corrective action plans reducing preventable denials and improving financial recovery.
- Acted as subject matter expert for Medicare and Medicare Advantage payer regulations and disseminated updates to maintain compliance and accurate claim submissions.
- Collaborated with Patient Access, coding and Revenue Integrity to resolve systemic and workflow issues to prevent denials and optimize reimbursement.
- Trained and mentored team members in claim denial resolution and follow-up techniques to enhance team capability and effectiveness.
Revenue Cycle Team Lead
Cooper University Hospital
Camden, New Jersey
05.2017 - 11.2021
- Identified process improvements in daily billing and denial resolution workflow to address reimbursement delays.
- Trained billing and follow-up staff on effective claim follow-up techniques, enhancing overall claims management.
- Recovered underpaid claims, focusing on Transfer DRG underpayments to optimize revenue recovery.
Revenue Cycle Manager
Besler Consulting
Princeton, NJ
10.2003 - 08.2013
- Hired, trained and managed firm's revenue cycle team recovering ~ $75M in Medicare underpayments for hospitals across the US.
- Codeveloped proprietary software for identifying underpaid claims which allowed claim audit efficiency and recovery outcomes.
- Restructured claim underpayment review process, enhancing efficiency and accuracy in revenue recovery.
- Conducted revenue cycle assessments for providers, focusing on denial management processes, charge capture, and workflow redesign.
- Participated in mock JCAHO accreditation audits to ensure compliance with CMS and HIPAA requirements.
Education
Brookdale Community College
Lincroft, NJCollege of Lake County
Grayslake, ILBurlington County Community College
Mt Laurel NJSkills
- Denial management and Appeal strategy
- Medicare and Medicaid regulatory compliance
- Clean claim rate improvement
- KPI monitoring and dashboard reporting
- Root cause analysis
- Post-acute transfer rule
- EPIC
- Cerner
- Meditech
- Cross functional collaboration
- Staff training and development
Timeline
Revenue Cycle Team Lead
Atlanticare Regional Medical Center
11.2021 - 09.2025
Revenue Cycle Team Lead
Cooper University Hospital
05.2017 - 11.2021
Revenue Cycle Manager
Besler Consulting
10.2003 - 08.2013
Brookdale Community College
College of Lake County
Burlington County Community College