Vivian Aguirre
Queens,NY
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Broker Sales Representative
Ritter
09.2022 - Current
- Collaborated with team members to develop innovative sales strategies, resulting in higher success rates.
- Expanded customer base through consistent outreach efforts and relationship building with potential clients.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced client relationships by conducting regular follow-ups and providing personalized financial solutions.
- Assisted in training new hires on brokerage policies and procedures, contributing to skilled workforce within the organization.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Medicare Marketing Representative
Empire Blue Cross Blue Shield, Anthem
11.2009 - 06.2022
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Developed and implemented promotional strategies to increase customer base.
- Researched and identified potential new markets.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Finalized sales and collected necessary paper work.
- Calculated premiums and established payment methods for sales
- Strengthened communication skills through regular interactions with others
- Achieved high levels of customer satisfaction by providing exceptional service throughout the enrollment process.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Medicare Marketing Representative
WellCare Of New York
09.2006 - 01.2009
- Evaluated competitors' products and services to gain competitive advantage.
- Analyzed customer needs to provide customized insurance solutions.
- Finalized sales and collected necessary deposits.
- Educated clients on insurance policies and procedures.
- Developed and implemented promotional strategies to increase customer base.
- Researched and identified potential new markets.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to provide information about available products and policies.
- Monitored customer feedback and identified areas of improvement.
Education
Bachelor of Arts - Media Studies
Queens College of The City University of New York
Flushing, NY06.1999
Skills
- Explaining Policies
- Compliance Requirements
- Referrals and Networking
- Healthcare Marketing
- Explaining Benefits
- Enrollment Processing
- Customer Retention Abilities
- Prospecting Skills
- Leads Prospecting
- Team Collaboration
Certification
- Accident and Health License - 2006
Languages
Spanish
Native or Bilingual
Timeline
Broker Sales Representative
Ritter
09.2022 - Current
Medicare Marketing Representative
Empire Blue Cross Blue Shield, Anthem
11.2009 - 06.2022
Medicare Marketing Representative
WellCare Of New York
09.2006 - 01.2009
Bachelor of Arts - Media Studies
Queens College of The City University of New York
Similar Profiles
Dale WallDale Wall
Branch operations manager at Ritter Courivaud LtdBranch operations manager at Ritter Courivaud Ltd
Makenna PalmerMakenna Palmer
Clinical Assistant at Ritter and Brogden OrthodonticsClinical Assistant at Ritter and Brogden Orthodontics
Kaitlyn SmithKaitlyn Smith
Catering Assistant at Michelle RitterCatering Assistant at Michelle Ritter
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac
Maryam EsheshMaryam Eshesh
Receptionist at Elite AmenitiesReceptionist at Elite Amenities