Vivian Castellanos
Los Angeles,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Sales Associate
Portos Bakery
Burbank, CA
05.2016 - 07.2026
- Assisted customers with product selections and inquiries.
- Maintained a clean and organized display area for baked goods.
- Processed transactions efficiently at the point of sale.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier Team Lead
Sharks restaurants
Studio City, California
08.2016 - 07.2018
- Supervised cashier team to ensure efficient customer service during busy shifts.
- Trained new cashiers on register operation and customer interaction techniques.
- Managed cash handling processes, including balancing registers at shift end.
- Assisted cashiers with resolving customer complaints and inquiries.
Cashier
Sharks restaurants
Burbank, CA
01.2014 - 06.2016
- Processed customer transactions efficiently at a busy restaurant environment.
- Maintained accurate cash register and balanced daily sales reports.
- Provided excellent customer service to enhance dining experience and address inquiries.
- Assisted with training new cashiers on procedures and systems.
Education
LACOE
Los Angeles, CASkills
- Sales techniques
- Visual merchandising
- Exceptional customer service
- Self driven motivation
- Product knowledge
- Task Delegations
- Financial transactions
- Inventory counts
- Problem solving
Timeline
Cashier Team Lead
Sharks restaurants
08.2016 - 07.2018
Sales Associate
Portos Bakery
05.2016 - 07.2026
Cashier
Sharks restaurants
01.2014 - 06.2016
LACOE