Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Garcia

Quartz Hill,CA

Summary

Motivated and results-driven professional seeking a challenging position where I can leverage my management, leadership, and hands-on technical skills. Dedicated to continuous improvement and eager to contribute to a dynamic team while identifying and developing new opportunities for professional growth.

Overview

11
11
years of professional experience

Work History

In-Plant Solutions Specialist

MSC Industrial Direct
11.2019 - Current
  • Serve as a key liaison between MSC and Lockheed Martin, delivering exceptional service to support departments including Product Control, Tool Crib, Engineering, MRP, Quality Assurance, Receiving Inspection, and Facilities.
  • Ensure customer satisfaction by maintaining high service levels and effectively managing vendor relationships.
  • Resolve compliance issues with vendor-supplied materials, ensuring alignment with EMAP requirements, including proper documentation (e.g., Certificates of Conformance) and accurate labeling for inventory.
  • Monitor and manage inventory costs through regular analysis of weekly reorder reports.
  • Utilize SAP and CribMaster systems for vendor-managed inventory to ensure seamless materials tracking and availability.
  • Collaborate with vendors to generate quotes, expedite orders, and source products to meet Lockheed Martin’s operational needs.

Assistant Store Manager

Forever 21
04.2015 - 09.2019
  • Directed and supported a team of 60+ employees, assigning daily responsibilities and providing training on new product lines, customer engagement strategies, and store procedures through interactive role-playing and hands-on instruction.
  • Resolved customer service issues with professionalism, ensuring a positive shopping experience and maintaining brand reputation.
  • Provided guidance and maintained operational consistency across all Southern California Forever 21 locations by aligning practices and procedures.
  • Managed employee scheduling, payroll processing, and timekeeping with a focus on accuracy and labor compliance.
  • Conducted internal audits in collaboration with corporate teams, ensuring policy adherence and operational excellence at the Palmdale location.
  • Controlled inventory costs through detailed analysis of weekly reorder reports, maintaining optimal stock levels while minimizing excess inventory.

Manager

Skechers
04.2014 - 04.2015
  • Oversaw daily operations across multiple store locations, including Palmdale, Sherman Oaks, Thousand Oaks, and Camarillo, ensuring consistent execution of company standards and procedures.
  • Managed all point-of-sale activities, ensuring register accuracy and preparing daily bank deposits in accordance with financial protocols.
  • Maintained stockroom organization and ensured timely restocking of sales floor merchandise to support optimal product availability and presentation.
  • Monitored and replenished inventory levels, placing orders as needed to meet sales demand and minimize stockouts.

Education

Bachelor of Science - Business Management And Leadership

Bellevue University
Bellevue, NE
06-2026

Skills

  • Conflict Resolution
  • Creativity & Innovation
  • Digital Literacy
  • Growth Mindset
  • Data Analytics & Reporting
  • Software Proficiency

Timeline

In-Plant Solutions Specialist

MSC Industrial Direct
11.2019 - Current

Assistant Store Manager

Forever 21
04.2015 - 09.2019

Manager

Skechers
04.2014 - 04.2015

Bachelor of Science - Business Management And Leadership

Bellevue University

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