Vivian Lambert-Knight
Fayetteville,NC
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
MVP (Military Veterans Program)
Fayetteville Tech Community College
08.2024 - Current
- Assisted soldiers and their spouses with applying to Fayetteville Tech Community College (FTCC), registering for classes, and requesting tuition assistance
- Helped review student data to support career planning and recommended the MYCAA scholarship to military spouses
Front of the House Associate
Panera Bread Inc.
11.2022 - 06.2023
- Improved order-taking for faster food delivery and managed reservations to reduce wait times
- Maintained a clean and welcoming environment for guests
- Ensured quality by checking packed orders, made frozen beverages like coffees and smoothies, and packed pastries
- Also handled order reception and payment processing
Hostess
Sushi Iwa Asian Bistro
05.2021 - 11.2022
- Provided excellent customer service by greeting and seating guests, managing reservations, and handling payments
- Processed online and phone orders, aided with packing to-go food, and supported servers during busy hours to ensure prompt service
- Communicated dietary restrictions to the kitchen and addressed guest concerns efficiently, keeping composure during high-pressure situations to ensure a positive experience for all guests
Seaman Recruit
US Navy
07.2023 - 09.2023
- Skilled at working independently and collaboratively in a team environment. Also good at receiving orders.
Education
Associate of Arts - Business Administration And Management
Fayetteville Technical Community College
Fayetteville, NC05-2026
Skills
- Microsoft office
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Multitasking
- Problem-solving
- Computer skills
- Excellent communication
- Active listening
Timeline
MVP (Military Veterans Program)
Fayetteville Tech Community College
08.2024 - Current
Seaman Recruit
US Navy
07.2023 - 09.2023
Front of the House Associate
Panera Bread Inc.
11.2022 - 06.2023
Hostess
Sushi Iwa Asian Bistro
05.2021 - 11.2022
Associate of Arts - Business Administration And Management
Fayetteville Technical Community College
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