Vivian Mason
Evergreen,CO
Overview
12
12
years of professional experience
Work History
Executive Assistant
Jets.Com
12.2022 - 02.2025
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Yacht Stewardess
Motor Sports Luna, Charisma, Bellissemia, 007, Claim To Fame
05.2013 - 06.2024
- Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
- Earned recognition from management for consistently demonstrating outstanding teamwork, professionalism, and commitment to customer satisfaction.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
Cocktail Bartender
Backwater Jacks (Seasonal)
04.2018 - 10.2022
- Crafted innovative cocktail recipes, enhancing customer satisfaction and driving repeat business.
- Managed bar inventory and supplies, ensuring optimal stock levels for efficient service.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Trained new bartenders on cocktail preparation techniques and bar operations standards.
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
Hotel Ambassador & Event Executive
The Proper Hotel
03.2018 - 08.2022
- Developed relationships with guests, enhancing loyalty through personalized interactions and attention to detail.
- Oversaw event logistics, ensuring seamless execution of functions while adhering to brand standards.
- Collaborated with management on strategic initiatives to elevate overall guest experience and operational performance.
- Greeted customers and clients to create welcoming atmosphere.
- Served as organization ambassador at various charity events, promoting mission and values.
Bartender Shift Manager
Alley Cats (Seasonal)
11.2016 - 04.2020
- Supervised bar operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored new staff in cocktail preparation and service standards.
- Developed and implemented inventory management processes to minimize waste.
- Coordinated staff schedules to optimize coverage during peak hours.
Education
High School Diploma -
School of The Ozark
Kaiser, MO05.2013
Timeline
Executive Assistant
Jets.Com
12.2022 - 02.2025
Cocktail Bartender
Backwater Jacks (Seasonal)
04.2018 - 10.2022
Hotel Ambassador & Event Executive
The Proper Hotel
03.2018 - 08.2022
Bartender Shift Manager
Alley Cats (Seasonal)
11.2016 - 04.2020
Yacht Stewardess
Motor Sports Luna, Charisma, Bellissemia, 007, Claim To Fame
05.2013 - 06.2024
High School Diploma -
School of The Ozark