Vivian Nevarez
Rialto,CA
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Baker’s Drive Thru
07.2020 - Current
- Expedite to food service quality
- Ensures food orders go out correctly
- Communicates and assists with co-workers/managers
- Adaptability with a headset and co-workers
- Logs and Records statistics reports of daily sales and service time
- Basic knowledge of Outlook, Microsoft, and Excel
- Knowledge of proper cash handling procedures
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Assisted in budget preparation, ensuring alignment with financial goals.
Program Leader
Think Together
07.2017 - 01.2021
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Implemented well-received activities and events.
- Effectively managed time-sensitive projects delivering results within deadlines without compromising quality standards.
- Facilitated workshops on leadership development, elevating managerial skills across organization.
- Implemented risk management plans that minimized disruptions and ensured continuity of critical projects.
Education
High School Diploma -
Eisenhower High School
01.2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Personal Information
Date of Birth: 07/26/97
Timeline
Assistant Manager
Baker’s Drive Thru
07.2020 - Current
Program Leader
Think Together
07.2017 - 01.2021
High School Diploma -
Eisenhower High School
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