Hi, I’m
Vivian Nguyen
Catonsville,MD
Summary
As a highly motivated and detail-oriented graduate, I am eager to leverage my skills and experience in a new role that challenges me and allows me to grow both personally and professionally. Proven ability to multitask, prioritize, manage time effectively, and be a reliable team member. Committed to delivering exceptional service and support to internal and external stakeholders while maintaining a professional demeanor and positive attitude.
Overview
3
years of professional experience
Work History
Instacart
Instacart Shopper
09.2021 - 01.2022
Job overview
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided product information to customers and aligned products with customer needs to boost satisfaction
Nail Trix and SpaTowson, MD
Receptionist
06.2020 - 08.2020
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
Watson Hall Montessori
Teacher's Aide
09.2018 - 05.2019
Job overview
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
Education
Howard Community CollegeColumbia, MD
Associate of Science from Accounting
05.2023
University Overview
- 4.0 GPA
- Dean's List for all semesters
Skills
- Knowledge of Microsoft Office
- Attention to Detail
- Ability to Multitask and Prioritize
- Time Management
- Ability to Learn New Technologies
- Organization and Efficiency
Timeline
Instacart Shopper
Instacart
09.2021 - 01.2022
Receptionist
Nail Trix and Spa
06.2020 - 08.2020
Teacher's Aide
Watson Hall Montessori
09.2018 - 05.2019
Howard Community College
Associate of Science from Accounting
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