Vivian Osayanmo Ero
PharmScript Llc
Edison,NJ
1
Certification
12
years of professional experience
Cultivated a rapid learning capability to gain in-depth knowledge of company products, policies, and procedures.,Leveraged proficient skills in MS Office, especially Excel, while managing diverse systems effectively.,Accumulated over two years of robust computer skills and extensive experience with Microsoft Office applications.,Demonstrated polished telephone etiquette and communication skills, building lasting customer relationships.,Exhibited a strong commitment to detail, ensuring high-quality outcomes in all projects.,Adapted swiftly to fast-paced, dynamic work environments, maintaining productivity.,Implemented effective organizational strategies with a focus on detail-oriented tasks.,Applied strong analytical and problem-solving skills, confidently handling numerical calculations in Excel.,Possess comprehensive knowledge of the sell-in process related to at least one we zone.
Work History
BILLING SPECIALIST
4 Years 6 Months- LTC insurance Billing for over 1,000 patients, insurance payment reconciliation for Medicare, Medicaid and 3rd party payers
- Facility Billing for over 16 facilities, per diem billing, collecting and posting payments for patients, insurance and facilities
- Submit reimbursement request to state, private and employer insurance
- Issue and post bills, receipts and invoices
- Assisting clients with any invoicing questions
- Process clients bills using the company's proprietary billing software (frameworks)
- Process incoming payments, verifying authenticity to accurately balance account
- Accessing Medicaid website for eligibility and ehr systems for accurate patient information and proper billing
- Utilized various software programs to process customer payments
- Audited and corrected billing and posting documents for accuracy
- Used data entry skills to accurately document and input statements
- Reviewed and reconciled customer accounts to manage accuracy of payments
- Processed and verified invoices to secure accuracy of billing information
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
- Provided excellent customer service, developing and maintaining client relationships
- Monitored customer accounts to identify and rectify billing issues
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction
- Researched and resolved billing discrepancies to enable accurate billing
MEDICAL
1 Month- Called insurance companies for claim statuses and EOB's
- Checked eligibility and benefits
- Communicated professionally with insurance companies via phone
- Proficient in Advanced MD software
- Learned therapy codes
- Worked efficiently and ensured accuracy in all aspects of work
- Performed medical records management, including filing, organizing and scanning documents
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Verified patient insurance coverage and collected required co-payments
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
Data Entry Administrator
2 Years 11 Months- Assisted with data entry tasks to promote accuracy and consistency across various healthcare databases.
- Supported the development and execution of data verification procedures to strengthen data integrity.
- Guided new employees on data entry protocols and best practices to nurture a cooperative team atmosphere.
- Identified and addressed inefficiencies in data management systems to enhance workflow efficiency.
- Checked database updates for compliance with regulations and organizational guidelines.
- Protected data confidentiality by following stringent security protocols and guidelines.
CUSTOMER SERVICE ADMINISTRATOR
4 Years 8 Months- Work closely with internal/external customers to build and maintain customer loyalty
- Provide basic product information to customers
- Manage a portfolio of top revenue generating customers to increase customer loyalty
- Keep up to date with process and product changes via our online Learning Management System, in-class training, and external courses
- Monitor the invoicing process
- Enforcement of new and existing Abbott policies to both internal and external customers
- Identify teaching opportunities
Education
Certificate - Medical Billing & Coding
ABHES AREAS OF STUDY: Medical Terminology and Basic Anatomy & Physiology, Medical Records & EMR Medical Billing, Working with Medical Insurance and Billing, Claim Coding, Claims: Preparation and Transmission, EOB, Claim Follow up and Payment Processing, Preauthorization and Patient follow up, Hospital billing and reimbursement
Bachelor of Science - Banking and Finance
Skills
Achieved high data accuracy through rigorous verification.
Enhanced software access for improved operational efficiency.
Streamlined coordination efforts among teams.
Delivered timely claims processing results.
Optimized office supply management and inventory control.
Minimized errors through diligent revision practices.
Elevated document review processes for enhanced accuracy.
Resolved billing disputes successfully
improving client satisfaction.
Integrated electronic health record (EHR) systems for better patient tracking.
Maximized efficiency in Medicaid and Medicare billing.
Improved managed care fee-for-service billing outcomes.
Identified and validated discrepancies for better compliance.
Secured timely submission of insurance documentation.
Showcased strong accounts receivable management skills.
Promoted adherence to billing best practices
enhancing revenue flow.
Implemented performance plans that boosted team productivity.
Ensured accurate interpretation of diagnostic codes.
Maintained updated information for efficient operations.
Executed monthly reconciliations that improved financial accuracy.
Managed protested check transactions to ensure resolution.
Drove success in medical billing and collections.
Utilized Microsoft Office to enhance productivity.
Executed system updates that improved overall operational efficiency.
Streamlined payment processing for faster transactions.
Facilitated accurate billing for colorectal surgery procedures.
Certification
Certified Billing and Coding Specialist (CBCS), CLINICAL
Timeline
BILLING SPECIALIST
PharmScript Llc
12.2021 - 06.2026Read More
MEDICAL
Billing, Health and Fitness Professionals
10.2021 - 11.2021Read More
Data Entry Administrator
Owen Healthcare
10.2018 - 09.2021Read More
CUSTOMER SERVICE ADMINISTRATOR
Gold Coast and SGF Freight
01.2014 - 09.2018Read More
The University of Benin
Bachelor of Science from Banking and Finance
Read More
American Institute of Medical Sciences & Education
Certificate from Medical Billing & Coding
Read More