Vivian Pena
Yuma,AZ
Summary
At Ah So Sushi And Steak, excelled in delivering exceptional customer service and managing cash transactions with precision, showcasing a strong work ethic and memory retention. Thrived in high-volume settings, enhancing guest experiences and teamwork, while strictly adhering to food safety standards. The only time I bartend is in the morning because there is no bartender in the morning but am willing to learn more about it.
Overview
2
2
years of professional experience
Work History
Server
Ah So Sushi And Steak
1325 Yum Palms Pkwy Ste 3 Yuma, AZ
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma -
Vista
Yuma, AZ05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Menu Memorization
- Food Running
- Food safety understanding
- Table Bussing
- Patience
- Team player
Languages
Spanish
Professional Working
Timeline
Server
Ah So Sushi And Steak
03.2022 - Current
High School Diploma -
Vista