Vivian Powell
Stillwater
Summary
Driven and creative individual with knack for problem-solving and innovative thinking. Possesses understanding of marketing principles and proficiency in digital marketing and data analysis. Capable of delivering impactful marketing solutions that enhance brand visibility and drive engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Mexico Joes
07.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted guests with menu selections and accommodated special requests efficiently.
- Processed payments accurately using point-of-sale systems.
- Trained new team members on service protocols and restaurant policies.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Teacher
Renaissance School
10.2024 - 05.2025
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Collaborated with colleagues to integrate technology into classroom instruction and assessments.
- Assessed student progress through formative and summative evaluations, adjusting strategies accordingly.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Mentored new teachers, providing support in curriculum design and classroom management techniques.
- Participated in professional development workshops to refine instructional practices and stay current with educational trends.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Swimming Pool Manager
Robbers Cave State Park
05.2023 - 06.2024
- Supervised daily operations of swimming pool, ensuring safety and compliance with health regulations.
- Managed scheduling and staffing for pool attendants, optimizing workforce efficiency.
- Conducted regular maintenance checks on pool equipment and water quality to ensure optimal conditions.
- Developed training programs for new staff, enhancing team performance and service delivery.
- Implemented safety protocols and emergency response procedures to minimize risk during operations.
- Coordinated recreational activities and events, promoting community engagement and park utilization.
- Collaborated with park management on strategic initiatives to improve facility offerings and visitor experience.
- Provided first aid assistance when needed using appropriate procedures based on individual circumstances presented during emergencies situations.
- Increased member satisfaction with regular pool maintenance, ensuring cleanliness and proper chemical balance.
- Conducted regular inspections of pool equipment to identify potential issues early on and reduce downtime or costly repairs.
- Developed strong relationships with members, addressing concerns promptly and fostering a positive community environment.
Marketing Intern
Kiamichi Electric Co-Op
09.2023 - 05.2024
- Assisted in creating marketing materials for promotional campaigns.
- Assisted in the planning and execution of successful product launch events.
Education
Associate of Science - Business
Eastern Oklahoma State College
Wilburton, OK07-2026
High School Diploma -
Quinton Highschool
Quinton, OK05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Team collaboration
- Sales expertise
- Sales techniques
- Suggestive selling
- Guest relations management
- Multitasking and organization
- Upselling techniques
- Point of sale (POS) system operations
- Calm demeanor
Certification
- First Aid/CPR Certified
Timeline
Teacher
Renaissance School
10.2024 - 05.2025
Server
Mexico Joes
07.2024 - Current
Marketing Intern
Kiamichi Electric Co-Op
09.2023 - 05.2024
Swimming Pool Manager
Robbers Cave State Park
05.2023 - 06.2024
Associate of Science - Business
Eastern Oklahoma State College
High School Diploma -
Quinton Highschool