Vivian Schuetz
San Clemente,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales Associate Specialist
Tidelli Outdoor Living
Newport Beach, CA
01.2022 - Current
- Greeted customers to determine wants or needs.
- Initiated friendly conversation with customers to determine level of assistance required.
- Managed all aspects of the sales cycle including initial contact, follow-up calls and emails, scheduling appointments, closing deals, and post-sale support.
- Participated in trade shows by creating attractive displays showcasing products and services offered by our company.
- Developed relationships with existing customers through follow-up calls or emails.
- Assisted customers with product selection, purchase decisions, and payment processing.
- Reviewed customer feedback regularly to ensure satisfaction levels remained high throughout the entire process.
- Maintained accurate records of all transactions made with clients including invoices and payments.
- Advised customers on proper care and maintenance of purchased items for optimal longevity.
- Recommended merchandise to customers based on needs and preferences.
- Computed purchases and received and processed cash or credit payment.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Provided excellent customer service by responding to customer inquiries and complaints in a timely manner.
Education
Bachelor of Arts -
Pontifical Catholic University of Campinas
Campinas, Sao Paulo - Brazil01-1998
Skills
- Customer Service
- Order Processing
- Teamwork and Collaboration
- Fluent in Portuguese
- Customer Engagement
- Product Demonstrations
- Problem-Solving
- Transaction Processing
- Relationship Building
- Product Recommendations
- Positive and Professional
- Point of Sale Systems
Timeline
Sales Associate Specialist
Tidelli Outdoor Living
01.2022 - Current
Bachelor of Arts -
Pontifical Catholic University of Campinas
Similar Profiles
Franca TacianiFranca Taciani
Senior Financial Services Manager at Forum Outdoor Living / Crema Outdoor North AmericaSenior Financial Services Manager at Forum Outdoor Living / Crema Outdoor North America
Finley BowenFinley Bowen
Assistant Project Manager at Elite Landscaping and Outdoor LivingAssistant Project Manager at Elite Landscaping and Outdoor Living
Sean CollisSean Collis
Fireplace Installer Technician/Apprentice at Salters Fireplace and Outdoor LivingFireplace Installer Technician/Apprentice at Salters Fireplace and Outdoor Living
Tracy WhiteTracy White
Construction Project Coordinator/Office Administrator at Confidential General ContractorConstruction Project Coordinator/Office Administrator at Confidential General Contractor
Alyssa FrankAlyssa Frank
Talent Operations Associate at BetterUpTalent Operations Associate at BetterUp