Vivian Xu
East Meadow,NY
Summary
Skilled in patient scheduling, confidential record keeping, and front office management. Possess strong communication, organizational, and time-management skills, ensuring seamless operations in fast-paced clinical environments. Excel at creating welcoming atmospheres for clients while managing administrative duties with professionalism.
Overview
9
9
years of professional experience
Work History
Clinical Counseling Front Desk Assistant
Zhu, Ming M.D.
Flushing, NY
03.2018 - 12.2019
- Answered incoming calls, taking messages when necessary, and transferred calls to the appropriate personnel.
- Greeted patients and visitors, ensuring that all paperwork was completed properly.
- Conducted intake assessments for new clients and entered relevant information into database system.
Wholesale Sales Representative
World Star Enterprise
Maspeth, NY
04.2016 - 02.2018
- Developed and implemented sales strategies to increase customer base and revenue.
- Established relationships with key accounts, retailers, and distributors.
- Followed up regularly with customers regarding orders placed or inquiries received.
- Learned customer needs and desires to suggest specific product options.
- Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Nail Technician
Five nail beauty & spa
New York, NY
01.2011 - 07.2015
- Provided manicures, pedicures and nail treatments to clients.
- Maintained customer records for future reference.
- Cleaned and sterilized tools and work areas between customers.
- Provided excellent customer service through friendly interactions with clients.
- Utilized customer feedback to improve services offered at the salon.
Education
Associate of Applied Arts - Early Childhood Education
Skills
- English
- Mandarin
- Cantonese
- Excellent Communication
- Organization
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Clinical Counseling Front Desk Assistant - Zhu, Ming M.D.
03.2018 - 12.2019
Wholesale Sales Representative - World Star Enterprise
04.2016 - 02.2018
Nail Technician - Five nail beauty & spa
01.2011 - 07.2015
LaGuardia Community College of The City University of New York - Associate of Applied Arts, Early Childhood Education
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