Viviana Albino

• Directly oversee two Towne Park accounts and am responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
• Optimize workforce management, ensuring precise scheduling, accurate payroll processing, and meticulous timekeeping for operational excellence.
• Spearhead account performance, driving financial goals and elevating client satisfaction through strategic oversight and data-driven decision making.
• Deliver timely, accurate forecasts and financial reports, enabling informed business decisions and fostering fiscal responsibility.
• Cultivate a cohesive team environment, mentoring staff and aligning individual efforts with overarching account objectives for collective success.

• Worked with clients to collect necessary information for tax return completion.
• Prepared individual, corporate, partnership, gift, trusts and IC-DISC tax returns.
• Prepared 5500 Forms for any business that sponsors a retirement savings plan.
• Completed tax-related research and special projects as needed.
• Prepared Monthly, Quarterly and Annual payroll tax and 1099 filings.

• Supported multiple client engagements on time and within budget, identifying issues and communicating progress.
• Prepared individual, corporate, partnership, and other types of tax returns.
• Completed tax related research and special projects as needed.
• Worked as part of a team on various stages of an engagement.

• Assembled client tax returns following established procedures.
• Assisted team in meeting strict government deadlines.
• General operational support and other responsibilities/tasks as requested.

• Organized goods, merchandise, and/or packages based on size and destination.
• Oversaw and managed the collection of truck deliveries and packages.
• Operated machinery and equipment, such as hand-held printers, scanners, and computers when moving packages around.

• Conducted face-to-face tax interviews with clients.
• Prepared complete and accurate tax returns.
• Generated business growth, increasing client retention, and offered additional products and services.

Implemented visual merchandising changes to the store's departments, ensuring products are displayed according to new plans and specifications. This involved updating displays, restocking shelves, and generally maintaining the appearance of the store.