Viviana Buritica
Kissimmee
Summary
Detail-oriented professional skilled in visitor management and customer relationship management. Known for effective problem-solving and multitasking abilities, dedicated to enhancing the customer experience. Organized and proactive individual with experience in administrative support and document preparation. Adept at fostering team collaboration and ensuring smooth operations, contributing to positive outcomes in fast-paced environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Receptionist
CSUSA
Orlando
03.2022 - Current
- Greeted visitors and directed them to appropriate staff members.
- Maintained clean and organized reception area for a welcoming environment.
- Provided support to team members with document preparation and filing tasks.
- Handled customer inquiries, ensuring a positive experience during interactions.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Intervention Specialist
CSUSA
Orlando
03.2022 - Current
- Developed individualized intervention plans for students with diverse learning needs.
- Collaborated with teachers and staff to implement effective teaching strategies.
- Monitored student progress and adjusted interventions as needed for improvement.
- Utilized data analysis tools to track student outcomes and effectiveness of interventions.
- Facilitated small group sessions to enhance social skills and academic achievement.
Testing Coordinator Assistant
CSUSA
Orlando
03.2022 - Current
- Developed training materials for staff on testing protocols and procedures.
- Provided support during testing events to maintain a smooth operation.
- Managed logistics for test materials and resources distribution.
- Facilitated communication between educators and testing administration teams.
- Monitored testing area and equipment to minimize variables.
Pharmacy Technician
CVS Pharmacy Health
Orlando
09.2021 - 03.2022
- Assisted pharmacists in filling prescriptions and verifying medication accuracy.
- Managed inventory levels and organized pharmacy supplies efficiently.
- Operated pharmacy software to process customer transactions and maintain records.
- Maintained cleanliness and organization of the pharmacy workspace daily.
- Handled customer inquiries and resolved issues with professionalism and care.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Restocked shelves with new supplies of medications as needed.
Sales Ambassador
SeaWorld Parks & Resorts
Orlando
05.2021 - 08.2021
- Provided exceptional customer service to enhance guest experiences.
- Collaborated with team members to maintain a welcoming environment.
- Guided guests through park areas, ensuring safety and enjoyment.
- Managed inventory levels by ordering new stock as needed.
- Assisted customers in finding the right products for their needs.
- Maintained a clean and organized sales floor at all times.
- Created displays of merchandise designed to attract customer attention.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05-2021
Skills
- Visitor management
- Document preparation
- Call handling
- Data entry
- Software operation
- Customer relationship management
- Team collaboration
- Inventory management
- Problem solving
- Attention to detail
- Time management
- Documentation and reporting
- Meticulous and organized
- Business administration
- Multitasking and prioritization
- Information protection
- Basic accounting
- Data inputting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Received a Valencia College Scholarship
Timeline
Receptionist
CSUSA
03.2022 - Current
Intervention Specialist
CSUSA
03.2022 - Current
Testing Coordinator Assistant
CSUSA
03.2022 - Current
Pharmacy Technician
CVS Pharmacy Health
09.2021 - 03.2022
Sales Ambassador
SeaWorld Parks & Resorts
05.2021 - 08.2021
High School Diploma -
Cypress Creek High School