Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Viviana Campbell

Wilmington,DE

Summary

Dynamic and detail-oriented Pharmacy Technician at Rite Aid Pharmacy, recognized for enhancing workflow and ensuring medication accuracy. Proven problem-solver with strong customer service skills, adept at maintaining confidentiality and optimizing inventory management. Committed to fostering positive patient relationships while adhering to HIPAA regulations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Rite Aid Pharmacy
01.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Movie Theater Employee

Regal Cinemas
10.2022 - 09.2023
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.

Cashier

McDonald’s
11.2020 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Mount Pleasant
Wilmington, DE
06-2022

Skills

  • Problem-solving skills
  • Customer service
  • Team collaboration
  • Communication
  • Confidentiality and HIPAA
  • Workflow optimization
  • Leadership
  • Medication dispensing
  • Inventory Management
  • Attention to detail

Certification

  • Pharmacy Technician Certificate, Pharmacy Technician of Rite Aid - 01/2025

Timeline

Pharmacy Technician

Rite Aid Pharmacy
01.2024 - Current

Movie Theater Employee

Regal Cinemas
10.2022 - 09.2023

Cashier

McDonald’s
11.2020 - 05.2022

High School Diploma -

Mount Pleasant

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