Viviana Castro
Walmart
2
Languages
3
years of professional experience
An Online Personal Shopper is focused on delivering exceptional customer experiences. Known for strong attention to detail and effective communication skills, with a commitment to enhancing shopping journeys through personalized support.
I am a motivated and detail-oriented professional seeking to transition from Walmart OPD into healthcare as a Dialysis Technician Trainee. I have proven ability to thrive in fast-paced environments, manage tight schedules, and maintain 100% accuracy under pressure. Eager to leverage strong customer service and organizational skills into compassionate patient care, with a commitment to completing BLS certification within 30 days of hire.
Work History
Online Personal Shopper
2 Years 11 Months- Curated personalized shopping lists based on customer preferences and purchase history.
- Utilized Walmart's online platform to process and fulfill customer orders efficiently.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Associate of Arts
Skills
Customer service expertise
Customer service
Active listening
Patience and empathy
Order fulfillment
Efficient task management
Strong work ethic
Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
09.2023 - CurrentRead More
Lone Star College
Associate of Arts
Read More