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Dynamic Patient Service Representative with extensive experience at UPMC Three Rivers Orthopedic, excelling in patient intake and insurance verification. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in electronic health records and conflict resolution, ensuring seamless coordination of care and compliance with HIPAA standards.

 Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.  Healthcare professional with wealth of experience in patient service roles, ready to contribute to dynamic team. Known for effective communication and seamless handling of patient inquiries and administrative duties. Colleagues and patients alike rely on collaborative nature and adaptability to meet diverse needs.  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.  Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.  Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. 

Efficient and dedicated Patient Service Representative with 15+ years of experience in healthcare administration and patient access. Proven expertise in managing high-volume patient interactions, verifying insurance coverage, and maintaining accurate medical records. Demonstrated ability to enhance patient satisfaction through exceptional customer service and effective communication. Skilled in utilizing EMR systems, including Epic, to streamline operations and improve efficiency in fast-paced medical environments.
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Dynamic Patient Service Representative with a proven track record at Parkview Regional Medical Center, excelling in customer service and HIPAA compliance. Skilled in insurance verification and patient confidentiality, I enhanced patient satisfaction and streamlined registration processes. Adept at communication and data entry, my approach significantly improved workflow efficiency and patient experience.

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Software.

Viviana Cockriel

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Patient Service Representative

Sales

Owner/Lead Nail Technician

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GED -

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Patient Service Representative

Sales

Owner/Lead Nail Technician

GED -

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