Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviana Delatorre

Elizabeth,NJ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Vineyard Vines
12.2021 - Current
  • Created and maintained safe and secure work environments for employees.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Crew Lead

Vineyard Vines
10.2021 - 12.2021
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Delegated tasks according to individual strengths, optimizing overall team performance and output.

Associate

Carters Oshkosh
07.2019 - 10.2021
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Education

Bachelor of Science - Finance

Kean University
Union, NJ
05.2025

Bachelor of Arts - Business Administration

Union County College
Cranford, NJ
05.2023

High School Diploma -

Frank J. Cicarell Academy
Elizabeth NJ
06.2021

Skills

  • Problem-Solving
  • Department Oversight
  • Motivational Techniques
  • Customer Service and Engagement
  • Retail Operations
  • Marketing Strategies

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Assistant Store Manager

Vineyard Vines
12.2021 - Current

Crew Lead

Vineyard Vines
10.2021 - 12.2021

Associate

Carters Oshkosh
07.2019 - 10.2021

Bachelor of Science - Finance

Kean University

Bachelor of Arts - Business Administration

Union County College

High School Diploma -

Frank J. Cicarell Academy

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Viviana Delatorre