Overview
Work History
Education
Skills
Timeline
Generic

Viviana Edwards

Kalispell,MT

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Sportsman & Ski Haus
Kalispell, MT
10.2023 - 07.2024
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Demonstrated knowledge of store products and services.
  • Kept informed about new products arriving at the store on a regular basis.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Provided product information and answered customer questions.

Quality Control Inspector

Glacier Precast Concrete
Kalispell, MT
02.2023 - 11.2023
  • Conducted root cause analysis investigations when issues arose with production processes or end-products.
  • Trained new employees on proper use of test equipment and inspection techniques.
  • Communicated effectively with management regarding progress toward meeting quality objectives.
  • Provided technical support to other departments regarding quality related topics and initiatives.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • quality control certification through ACI 2023

Merchandiser

Costco
Kalispell, MT
08.2022 - 03.2023
  • Maintained a clean and organized work environment at all times.
  • Assisted customers with locating desired items within store locations.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Developed promotional strategies to increase sales of featured products.

Cook/Food Preparation Worker

Papa John's Pizza
Jacksonville, FL
10.2021 - 05.2022
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Adhered to food safety standards when storing and preparing foods.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Inspected kitchens for sanitary conditions before the start of each shift.

Customer Service Representative

Uhaul Moving And Storage
Jacksonville, FL
07.2020 - 02.2022
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Maintained trucks and trailers by daily inspections and cleaning.

Education

First Coast High School
Jacksonville, FL
05-2022

Skills

  • Display Setup
  • Customer Service
  • Loss Prevention
  • Money Handling
  • Flexible Schedule
  • Stocking and Receiving
  • Customer Assistance
  • Merchandise Display
  • Problem-Solving
  • Time Management
  • POS system operations
  • Store Opening and Closing
  • Phone Etiquette
  • Store maintenance
  • Cash Register Operation

Timeline

Retail Sales Associate

Sportsman & Ski Haus
10.2023 - 07.2024

Quality Control Inspector

Glacier Precast Concrete
02.2023 - 11.2023

Merchandiser

Costco
08.2022 - 03.2023

Cook/Food Preparation Worker

Papa John's Pizza
10.2021 - 05.2022

Customer Service Representative

Uhaul Moving And Storage
07.2020 - 02.2022

First Coast High School

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Viviana Edwards