Viviana Falcon
Seattle,WA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tom's Watchbar
Seattle, WA
10.2025 - Current
- Delivered exceptional customer service in high-volume environment.
- Collaborated with kitchen staff to optimize order accuracy and efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Go-Go Dancer
Cowgirls Inc. American Saloon
Seattle, WA
08.2023 - Current
- Participated in promotional events, effectively representing Cowgirls Inc. brand image.
- Maintained a positive atmosphere through interaction with patrons, enhancing overall venue experience.
- Assisted in promoting events on social media platforms, contributing to increased ticket sales and attendance rates.
Medical Assistant
Swedish
Seattle, WA
10.2023 - 09.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Performed routine laboratory tests, ensuring accuracy and compliance with standards.
- Maintained electronic health records, optimizing data entry and retrieval processes.
- Educated patients on treatment plans and medication management effectively.
Education
Associate of Science - Medical Assisting And Phlebotomy
Downey Adult School
Downey, CA03.2020
High School Diploma -
Warren Highschool
Downey, CA06.2017
Skills
- Strong work ethic
- Exceptional customer service
- High volume dining
- Quality control
- POS systems and ordering platforms (Toast)
Certification
- First Aid/CPR Certified
Timeline
Server
Tom's Watchbar
10.2025 - Current
Medical Assistant
Swedish
10.2023 - 09.2025
Go-Go Dancer
Cowgirls Inc. American Saloon
08.2023 - Current
High School Diploma -
Warren Highschool
Associate of Science - Medical Assisting And Phlebotomy
Downey Adult School