VIVIANA LUGO Narvaez

As the supervisor of the second shift, I oversee operations across three distinct production areas, ensuring all teams adhere to established quality, safety, and efficiency standards. I am responsible for planning and organizing the workflow to meet production targets, based on detailed batch orders and FIFO (First In, First Out) inventory management principles.

Key responsibilities include:

• Supervising all production activities during the second shift, managing a diverse team to ensure smooth operations.
• Overseeing the coordination of three different production areas to ensure consistent and efficient output.
• Managing work schedules and aligning resources to meet daily production goals while optimizing productivity and minimizing downtime.
• Implementing production plans based on batch orders and ensuring compliance with FIFO inventory management to maintain product freshness and quality.
• Executing operational processes to guarantee timely completion of production goals, while continually improving workflows for maximum efficiency.
• Providing leadership and guidance to team members, ensuring high standards of quality, safety, and performance.
• Troubleshooting production issues and implementing corrective actions to resolve any challenges that arise during the shift.

• Directed and managed over 150 employees, ensuring seamless production processes and meeting daily operational targets in a high-volume manufacturing environment.
• Optimized labor allocation and adjusted production schedules in response to unforeseen challenges, maintaining maximum operational efficiency.
• Led the development and execution of key performance indicators (KPIs) to monitor productivity, quality, and safety, consistently achieving and surpassing set benchmarks.
• Trained and mentored supervisors and team leads, enhancing their leadership capabilities and fostering a culture of continuous improvement.
• Conducted comprehensive audits to ensure compliance with safety, quality, and production standards, implementing corrective actions to resolve discrepancies effectively.
• Spearheaded initiatives to reduce downtime, improve changeover processes, and streamline production workflows, resulting in a measurable increase in overall efficiency.
• Collaborated with cross-functional teams to develop and execute strategies that aligned with corporate goals, enhancing the company’s competitive edge in the market.

• Directed and provided strategic leadership to a team of up to 100 employees, ensuring adherence to high-quality standards and safety protocols.
• Coordinated production startups, shutdowns, and changeovers to optimize workflow and minimize downtime.
• Managed employee rotations, training programs, and break schedules to maintain operational efficiency.
• Monitored and analyzed production metrics to identify areas for improvement, implementing solutions that enhanced line productivity and reduced waste.
• Led initiatives to improve operational efficiency while maintaining strict compliance with GMP, HACCP, and SQF standards.
• Prepared and maintained detailed reports on waste management, ensuring alignment with company objectives and sustainability goals.
• Fostered a safety-first culture by promoting best practices and adherence to safety protocols across all production lines.

• Developed and implemented quality control standards
• Ensured implementation of health and sanitation procedures
• Ensured that manufacturing areas were kept clean
• Monitored the manufacturing processes to ensure adherence to procedures and requirements specified within recipes, SOPs, and the HACCP program resulting in quick, strong decisions during operations
• Provided support to the Production Floor by enforcing and monitoring the GMP's to insure quality
• Worked in collaboration with production, sanitation and maintenance departments to conduct investigations pertaining to foreign material and allergen exposure to reduce possible contamination
• Continuously monitored critical control points to maintain their effectiveness against potential hazards

• Review with the production manager, the production plan for each shift on a daily or weekly basis
• Determine all packing and raw product requirements for at least two days of production
• Advise production manager and coordinate any reordering needs
• Keep warehouse organized and inventory up to date to assure that production has necessary material to complete daily orders
• Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives
• Moved boxes to appropriate places within warehouse setting

• Review labor requirements for each shift with production manager
• Ensure that all production processing lines are prepared and fully operational at the start of each work day
• Pack all product produced for the shift
• Participated in inventory, accuracy control and improvement initiatives
• Maintained a flow control of direct materials of the plant
• Managed warehouse materials properly by applying FIFO stock rotation methods