Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viviana Pinales

Phoenix

Summary

Productive Senior Certified Pharmacy Technician with 17 years' experience in retail pharmacies. Recognized to quickly dispense and package 400 prescriptions daily. At Walgreens, I thrived in fast-paced environments, fostering teamwork and collaboration to enhance customer satisfaction. Superb customer service and active listening skills. Knowledgeable with insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions.

Pharmacy operations expert with deep knowledge in optimizing pharmacy workflows and ensuring regulatory compliance. Proven ability to lead teams effectively, fostering collaborative environment that adapts to changing needs. Strong focus on operational efficiency, inventory management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

RXOM

Walgreens
02.2008 - Current
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ
05-2006

Skills

  • Workflow optimization
  • Training and mentoring
  • Staff management
  • Inventory control
  • Drug inventory management
  • Purchasing management
  • Inventory and restocking
  • Performance metrics
  • Pharmacy operations management
  • Budget administration
  • Immunizations
  • Medication ordering
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Schedule management
  • Staff supervision

Certification

  • CPhT - Certified Pharmacy Technician
  • Arizona License T015167

Languages

Spanish
Native or Bilingual

Timeline

RXOM

Walgreens
02.2008 - Current

High School Diploma -

Sunnyslope High School

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Viviana Pinales