Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviana Sandoval

Sun Valley,CA

Summary

Dynamic and innovative professional with a proven track record at Quest Diagnostics, where meticulous attention to detail and robust data analysis skills ensured high-quality laboratory standards. Excelled in team collaboration and problem-solving, significantly enhancing operational effectiveness. Fluent in Spanish, adept at driving projects to completion with creativity and precision.

Overview

7
7
years of professional experience

Work History

Insurance Agent

Aria Financial
07.2022 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Lab Technician

Quest Diagnostics
07.2019 - 12.2021
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Monitored testing procedures to meet criteria and maintain quality control.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Utilized advanced software tools for data management and analysis purposes.
  • Coordinated with external laboratories in performing specialized tests or analyses.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Processed patient specimens according to priority and documented results.

Sports and Academic Program Worker

Beyond The Bell, Youth Development Program
08.2017 - 06.2019
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Reduced workplace accidents with thorough safety training and regular equipment maintenance.
  • Developed innovative solutions for complex problems, leading to increased operational effectiveness.

Education

Bachelor of Science - Public Health

California State University - Los Angeles
Los Angeles, CA
12.2024

Skills

    Attention to Detail

    Data Analysis

    File and RecordKeeping

    Team Collaboration

    Creativity and Innovation

    Problem-Solving

    Fluent in Spanish

    Idea Development and Brainstorming

    Project Planning

    Program Evaluation

Languages

Spanish
Native or Bilingual

Timeline

Insurance Agent

Aria Financial
07.2022 - Current

Lab Technician

Quest Diagnostics
07.2019 - 12.2021

Sports and Academic Program Worker

Beyond The Bell, Youth Development Program
08.2017 - 06.2019

Bachelor of Science - Public Health

California State University - Los Angeles

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Viviana Sandoval