Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviana Taylor

Buffalo,NY

Summary

Detail-oriented team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

2
2
years of professional experience

Work History

Food Service Worker

McDonald's
Lackawanna, New York
04.2023 - Current
  • Followed established cash handling procedures when collecting payment from customers.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Served meals to customers in a friendly and courteous manner.

Cashier

Big Lots
West Seneca, New York
03.2022 - 04.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Western New York Maritime Charter School
Buffalo, NY
06-2023

Environmental Geography

SUNY Buffalo State
Buffalo, NY

Skills

  • Cash Register Operation
  • Guest inquiries
  • Issue Resolution
  • Product Knowledge
  • Cleaning and sanitizing
  • Conflict Resolution
  • Order Taking
  • Organizational abilities
  • Customer Assistance
  • Cash Handling

Timeline

Food Service Worker

McDonald's
04.2023 - Current

Cashier

Big Lots
03.2022 - 04.2023

High School Diploma -

Western New York Maritime Charter School

Environmental Geography

SUNY Buffalo State

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Viviana Taylor