Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviana Urbina

bronx

Summary

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Receptionist

veterinary clinic
bronx
06.2025 - Current
  • Greeted clients and visitors warmly, establishing a friendly atmosphere.
  • Managed incoming calls and directed them to appropriate staff members.
  • Scheduled appointments and maintained the calendar for service providers.
  • Maintained cleanliness and organization of the reception area for a welcoming environment.
  • Implemented basic office procedures to enhance workflow at the front desk.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Assistant Teacher

Madison Square Boys & Girls Club
bronx
09.2024 - 06.2025
  • Assisted lead teacher in classroom management and lesson preparation.
  • Supported students' learning by providing individualized attention and guidance.
  • Organized classroom materials and resources to enhance learning activities.
  • Maintained a positive classroom environment through effective communication and support.
  • Observed student interactions to promote social skills and teamwork among peers.
  • Helped maintain a safe and orderly learning environment.
  • Maintained safe, educational environment for students during learning and free play time.

Education

High School Diploma -

DeWitt Clinton High School
The Bronx, NY
11-2025

Skills

  • Customer service excellence
  • Team collaboration
  • Office organization
  • Time management
  • Client interaction
  • Professional demeanor
  • Scheduling coordination
  • Office management
  • Technical proficiency
  • Effective communication
  • Problem resolution

Timeline

Receptionist

veterinary clinic
06.2025 - Current

Assistant Teacher

Madison Square Boys & Girls Club
09.2024 - 06.2025

High School Diploma -

DeWitt Clinton High School

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