Vivian Ilene Gilmore, LMFT
San Jose,CA
Summary
strong mental health background working in the non-profit and housing industry; strong written and oral communication skills with the ability to meet all productivity deadlines; professional interpersonal skills with the ability to work independently and on a multi-disciplinary team. Compassionate Psychotherapist with progressive mental health career history building therapeutic relationships to facilitate growth. Accustomed to leading individual and group counseling sessions with expertise in [Area of expertise] and [Technique].strong mental health background working in the non-profit and housing industry; strong written and oral communication skills with the ability to meet all productivity deadlines; professional interpersonal skills with the ability to work independently and on a multi-disciplinary team.
Overview
10
10
years of professional experience
Work History
Program Manager
PATH (People Assisting The Homeless)
San Jose, CA
07.2019 - Current
- Primary point of contact for all program related matters
- Provide administrative oversight that ensures the successful implementation, coordination of services, achievement of performance measures, and service evaluation
- Mental health counseling and case management for clients with chronic and persistent mental illness and co-occurring substance use disorder.
- Maintain documentation standards as set forth by Medi-Cal and program policies at highest level, including maintaining compliance with HIPAA
- Provide housing support for case management team, training, and supervision to program staff, utilizing knowledge and experience to ensure best practices are implemented
- Review Medi-Cal intake mental health assessments, treatment plans and mental health diagnosis with case managers
- Create a team-environment that ensures staff is knowledgeable and familiar with County contract and services expectations to deliver high-quality services
- Provide crisis intervention support for clients experiencing mental health crisis.
Clinical Case Manager II
Home First
San Jose, CA
06.2018 - 07.2019
- Provide Intensive case management, counseling and housing case management with clients
- Document accurate and timely progress notes in HMIS including Medi-Cal documentation
- Conduct outreach for homeless clients and provide access to community resources
- Support clients to appointments for Social Services, Social Security, landlord meetings and move-ins, and housing subsidy appointments
- Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses.
- Participated in psychiatric consultation, supervision, program meetings and in-service trainings.
- Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Clinical Case Manager
The Health Trust
San Jose, CA
08.2015 - 06.2016
- Provide intensive housing case management for full case load chronically homeless clients
- Assist clients with housing stabilization, money management and budgeting; linkage to community providers
- Provide strength-based case management including: motivational interviewing, harm reduction and de-escalation techniques
- Accompany clients to medical appointments, social services, SSI re-certification appointments and property manager meetings
- Conduct outreach to locate homeless clients and utilized coordinated assessment tool VI-SPDAT to conduct initial intake; attend weekly CCP meetings; knowledge of psychiatric disorders and DSM 5; document service transactions and progress notes in HMIS
- Assist clients with problem resolution and client advocacy; and coordinate move-in kit requests for newly housed clients.
- Assisted with outreach and engagement services to engage clients and maintain working relationships.
Clinical Case Manager
Catholic Charities of Santa Clara County
San Jose, CA
01.2015 - 01.2016
- Maintain intensive caseload of 20 chronically homeless adult clients with a mental health diagnosis, dual diagnosed or addicted clients;
- Assist clients with housing search including attending landlord meetings housing subsidy provider appointments
- Document service transactions and progress notes in HMIS
- Maintain weekly contact with clients to support clients in maintaining housing
- Maintain Medi-Cal documentation and complete required paperwork including intake, psychosocial assessments, service plans, and progress notes
- Attend weekly Care Coordination Project meetings; conduct initial intake using coordinated assessment VI-SPDAT tool; and coordinate services with psychiatrist to assist client with medical appointments.
School-Based Therapist
Evergreen School District
San Jose, CA
08.2014 - 06.2015
- Provide individual and group counseling services to low socio-economic, multiethnic elementary school students K-6th grades
- Provided mental health counseling and play therapy, sand tray, therapeutic games; and resolving conflict in peer relationships
- Role play; assessment drawings and building self-esteem using expressive arts and play therapy
- Managed case management and crisis intervention issues that addressed depression, abuse, self-harm behaviors and suicidal ideation
- Worked collaboratively with the school administration and school psychologist to meet the needs of students and to assist with the referral process
- Complete daily progress notes, administered assessments and intakes
- Highly skilled working with parents, school administration and children in a school setting
- Knowledge of ABA Therapy working with children with Autism Spectrum Disorder.
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
School-Based Therapist
Cupertino Union School District
Cupertino, CA
10.2012 - 06.2014
- Conducted individual and group counseling to students K-5th grade using play therapy techniques
- Establish treatment plans for clients, including short and long term goals and interventions
- Facilitate a 6-week social skills group for first and second grade boys with ADHD
- Created and maintained client files, including diagnostic data, assessments and case notes; formulated DSM diagnosis and created treatment plans
- Consulted with CPS to obtain assistance in risk assessment and safety planning
- Collaborated with school psychologist, teachers, principal and staff regarding student clients
- Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
- Met with students to conduct individual assessments and determine academic and mental health needs.
Mental Health Therapist (Trainee)
John F. Kennedy Community Counseling Center
Sunnyvale, CA
10.2012 - 06.2014
- Utilized Client-Centered therapy toindividual adults, couples and children clients in meeting therapeutic goals.
- Utilized systemic, humanistic, and Cognitive Behavioral Therapy as well as different theoretical modalities
- Developed and wrote treatment plans, progress notes and diagnostic summaries to ensure proper documentation; conducted phone intake interviews consultation in regard to crisis-related issues
- Attended weekly 2-hour didactic trainings that addressed topics in professional psychology including: transgender teens, domestic violence, and CPS guidelines and reporting
- Utilized Client-Centered therapy to support clients in meeting therapeutic goals.
Education
M.A - Counseling Psychology
John F. Kennedy University
2014
B.S - Journalism
San Jose State University
1996
Skills
- PTSD/Trauma/Abuse
- Relationship/Family Issues
- Individual and Group Therapy
- Client-Centered Therapy
- Safety and Risk Assessments
- Crisis Evaluation and Intervention
Timeline
Program Manager
PATH (People Assisting The Homeless)
07.2019 - Current
Clinical Case Manager II
Home First
06.2018 - 07.2019
Clinical Case Manager
The Health Trust
08.2015 - 06.2016
Clinical Case Manager
Catholic Charities of Santa Clara County
01.2015 - 01.2016
School-Based Therapist
Evergreen School District
08.2014 - 06.2015
School-Based Therapist
Cupertino Union School District
10.2012 - 06.2014
Mental Health Therapist (Trainee)
John F. Kennedy Community Counseling Center
10.2012 - 06.2014
M.A - Counseling Psychology
John F. Kennedy University
B.S - Journalism
San Jose State University