Vivians Cerda
Laredo,TX
Summary
Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Childrens Clinic
Laredo, TX
04.2019 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
Education
High School Diploma -
South Texas Training Center
Laredo, TX04-2019
High School Diploma -
Lyndon B Johnson
Laredo, TX06-2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical Billing
- Phlebotomy
- Patient Flow Management
- Medical Terminology
- Stocking supplies
- Wound care specialist
- Understands medical procedures
- Quick problem solver
- Preparing specimens and samples
- Customer Relationship Management (CRM)
- Immunization Administration
- Communicating with patient families
- Appointment Setting
- Vital sign monitors
- Wound care and irrigation
- Needs assessments
- Restocking lab supplies
- Vital signs monitoring
- Maintaining confidentiality
- Hospice Care
- Valid texas driver's license
- Fluent in spanish
- Adaptable
Timeline
Medical Assistant
Childrens Clinic
04.2019 - Current
High School Diploma -
South Texas Training Center
High School Diploma -
Lyndon B Johnson
Similar Profiles
Lorraine EncinasLorraine Encinas
Rehab Support Staff Supervisor at Childrens ClinicRehab Support Staff Supervisor at Childrens Clinic
DR POOJA SHARMADR POOJA SHARMA
Consultant Pediatrician & Neonatologist at Tots & Teens Childrens ClinicConsultant Pediatrician & Neonatologist at Tots & Teens Childrens Clinic
Roisin WatsonRoisin Watson
Senior Psychologist at The Childrens ClinicSenior Psychologist at The Childrens Clinic
Danieth Paloma GutierrezDanieth Paloma Gutierrez
Director at Chick - Fil - ADirector at Chick - Fil - A
Diego MaganaDiego Magana
Food Service Worker at Chick-fil-AFood Service Worker at Chick-fil-A