Vivika Banuelos

• Engaged customers in friendly, professional dialogue to determine needs.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Collected payments and provided accurate change.
• Worked with fellow sales team members to achieve group targets.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Assessed customer needs to provide assistance and information on product features.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Received and displayed product shipments on store retail shelves upon delivery.
• Used technology resources to assist customers in locating and selecting items.

• Helped customers find specific products, answered questions and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Collected payments and provided accurate change.
• Worked with fellow sales team members to achieve group targets.
• Developed trusting relationships with customers by making personal connections.
• Assessed customer needs to provide assistance and information on product features.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Adhered to company initiatives and achieved established goals.
• Greeted customers, delivery persons and official representatives.

Operated cash register or POS system to receive payment by cash, check and credit card.

• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Learned roles of other departments to provide coverage and keep store operational.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Discounted purchases by scanning and redeeming coupons.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.