Vivika Lobdell
Riverview,FL
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Prep Cook
Bravaros
11.2024 - 01.2025
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Insurance Agent
Globe Life Insurance
09.2024 - 11.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Professional Shopper
Shipt
02.2023 - 09.2024
- Accepting shopping order batches through cell phone apps
- Communicating with customers regarding orders via phone apps and text messages
- Verifying if requested items are available for purchase and coordinating substitutions with customers
- Utilizing application software to input item replacements and request refunds for customers
- Processing orders through grocery store and big box store checkout registers and terminals
- Using personal vehicles or store delivery vehicles to deliver customer orders
- Delivering grocery and big box store orders to shoppers based on their delivery preferences
- Communicating with store staff to locate shopping list items
Uber Eats Driver
UberEATS
03.2021 - 09.2024
- Worked extended hours at a high efficiency
- Completed on time deliveries by choosing the most efficient route
- Followed specific instructions regarding drop-off locations, special accommodations, etc., communicated clearly with customers about any delays or changes in plans, and accepted tips if applicable per company policy
- Loaded and unloaded merchandise from delivery vehicles, and verified accuracy of delivered goods against invoices
- Delivered packages to multiple locations, ensuring timely and efficient service.
- Conducted routine vehicle inspections to maintain safety and compliance.
Licensed Insurance Agent
New York Life
01.2024 - 05.2024
- My role is to find places in peoples lives where they may not be protected and offer solutions to protect them and what means the most to them
- I can offer a wide variety of services that relate with investing and insurance
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Patient Advisor
Fluresh
02.2023 - 04.2023
- Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
- Educating customers on the safe use of their selected cannabis products
- Assesses patient records at the counter terminal, confirms patient's identity through visual confirmation of documents, and determines the patient's eligibility for purchasing medical Marijuana based upon legal limits
Cannabis Delivery Driver
Eaze
04.2022 - 07.2022
- Delivered a wide variety of orders, including cannabis products
- Adhered to Department of Transportation (DOT) regulations
- Assured inventory was consistently accurate
- Received, unloaded and delivered orders
Licensed Insurance Agent
American Income Life
04.2021 - 08.2021
- Following the best practices for safety, both on the road and while loading or unloading a truck
- Communicating with dispatchers, drivers and other team members to make deliveries
- Meeting delivery deadlines
- Performing basic truck maintenance
- Loading and unloading cargo
- Tracking shipments and deliveries
- Obtaining client or customer signatures when needed
Server
Gravity Taphouse Grille
10.2020 - 11.2020
- Ensured safety and proper handling of dishes, glassware, and utensils
- Observed all applicable rules and laws in service of alcoholic beverages
- Provided friendly, fast and helpful service of alcoholic beverages
- Merchandised food and beverages in informative, friendly and enthusiastic manner
- Took orders and served lounge food menu items to guests
Server
Rockwell Republic
11.2019 - 03.2020
- My Job was to accommodate the guests to the best of my abilities
- Things my job included were keeping the dinning room clean, running food, washing dishes, assisting bartenders, and maintaining and happy work environment
- I enjoyed the fast paced movement of my job as well as getting to interact with customers
Cook/Prep
Brick and Porter
04.2019 - 11.2019
- My duties included maintaining a clean kitchen, preparing food, ensuring all health codes were being followed, leading the kitchen, and creating new daily specials
Education
High School Diploma -
Connections Academy
Remote02.2016
Skills
- Sales Expertise
- Upselling
- Efficient Time Management
- Merchandising
- Retail Sales
- Customer service
- Attention to detail
- Safe food handling
- Licensed insurance agent
Accomplishments
I am currently licensed in Michigan and Florida for life and health insurance.
Certification
- Food Handler Certification, 2021 to 2024
- Life health and accident License, 2021 to 2024
- Insurance Producer License, 2021 to 2026
- Life & Health Insurance License, 05/01/21 to 05/01/26
Personal Information
Willing To Relocate: Anywhere
Timeline
Prep Cook
Bravaros
11.2024 - 01.2025
Insurance Agent
Globe Life Insurance
09.2024 - 11.2024
Licensed Insurance Agent
New York Life
01.2024 - 05.2024
Professional Shopper
Shipt
02.2023 - 09.2024
Patient Advisor
Fluresh
02.2023 - 04.2023
Cannabis Delivery Driver
Eaze
04.2022 - 07.2022
Licensed Insurance Agent
American Income Life
04.2021 - 08.2021
Uber Eats Driver
UberEATS
03.2021 - 09.2024
Server
Gravity Taphouse Grille
10.2020 - 11.2020
Server
Rockwell Republic
11.2019 - 03.2020
Cook/Prep
Brick and Porter
04.2019 - 11.2019
High School Diploma -
Connections Academy
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