Viviyanna Ramirez
Riverside,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Higherkingdom
02.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Fairway Shutters
Dock worker
01.2025 - 02.2025
- Unload the truck.
- Organized packages
Security Guard
K-9 Security
12.2021 - 05.2022
- Greet truck drivers at the gate.
- File paperwork.
- Clean up dock area.
Education
in Process of Obtaining My G.E.D
Riverside Adult School
6735 Magnolia AveSkills
- Attention to detail
- Computer skills
- Time management
- Organizational skills
- Multitasking
- Problem-solving
- Google drive
- Data entry
- Customer relations
Education and Training
true,other
Timeline
Customer Service Representative
Higherkingdom
02.2025 - Current
Fairway Shutters
Dock worker
01.2025 - 02.2025
Security Guard
K-9 Security
12.2021 - 05.2022
in Process of Obtaining My G.E.D
Riverside Adult School
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