Vladimir Luković

Core Responsibilities

• Drive $20M+ in annual sales.
• Manage a portfolio of high-value clients ($1M-$5M each).
• Develop and maintain strong relationships with key decision-makers.
• Present tailored product solutions to meet client needs.
• Lead contract negotiations and close high-value deals ($1M+).
• Conduct market research and identify growth opportunities.
• Collaborate with internal teams to ensure client satisfaction.
• Prepare detailed sales reports and forecasts.
• Implement customer retention strategies to achieve a 90%+ retention rate.
• Stay informed about industry trends and attend relevant conferences.

Leadership Roles:

• Develop and execute strategic plans to achieve sales targets.
• Create and communicate sales goals, ensuring C-level executives are informed of progress.
• Train and develop new sales managers.
• Build and maintain long-lasting, strong relationships with customers, partnering with them to better understand their business objectives and needs.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Report on factors that shift strategic directions of accounts and tactical budgets.

Teaching:

• Tutor A1-C1 students in group and individual classes.
• Assign tasks/homework and mentor special classes.
  KPI: Deliver 25+ classes weekly with 90%+ satisfaction.

Student Recruitment and Conversion:

• Recruit students online and convert trial students to paying clients.
  KPI: Achieve 40%+ trial conversion and recruit 5+ students weekly.

Sales and Retention:

• Sell customized curriculums ($1,000–$7,000 USD) tailored to student needs.
• Retain students with personalized support and consult Business English learners.
  KPI: Close 2+ curriculum sales monthly and maintain 90%+ retention.

Classroom Management:

• Apply management tools for structured learning environments.
  KPI: Achieve a 95%+ satisfaction rate in group classes.

• Cold Calling: Make 300+ calls daily to identify and engage potential clients.
• Leads Conversion: Convert at least 2 new business accounts per week.
• Retaining New Clients: Secure 2 deposits per week and maintain high client satisfaction.

• Organizing the Crew: Ensure smooth operations with a 90%+ on-time service rate.
• Leading the Shift: Maintain a 4.5+ average customer feedback rating per shift.
• Delegating Upsell Goals: Ensure each crew member achieves $200+ upsell per shift with 80%+ goal achievement across the team.
• Assigning Tasks: Ensure 95%+ task completion accuracy and timeliness per shift.