Vlera Karakushi

• Greeting clients warmly when they arrive and making them feel welcome.
• Answering phone calls, emails, or messages and providing information about services, pricing, or availability.
• Booking, confirming, rescheduling, and canceling appointments using the salon’s system.
• Checking clients in and out.
• Handling payments, tips, gift cards, and keeping track of receipts.

-Sales&Costumer service:Drive top-line sales by leading the sales floor, coaching, and developing the team to meet and exceed

sales targets.

-Team Leadership:Manage employee attendance and schedules, ensuring adequate staffing levels, and fostering a positive

work environment.

-Monitor inventory levels, receive and organize stock, and manage inventory discrepancies.

-Address guest inquiries and complaints in a professional and timely manner.

-Resolve service issues by coordinating with other departments.

-Provide information about the hotel’s facilities, services, and local attractions.

• Greeting patients and assisting them at the pharmacy counter.
• Answering phones and addressing questions about prescriptions, refills, and over-the-counter medications.
• Contacting patients when prescriptions are ready or if issues arise.
• Helping patients with insurance claims or billing concerns.