Virginia Medrano
Van Nuys,CA
Summary
Knowledgeable Case Manager experienced in coordinating care for at-risk families. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Manager
The Help Group
06.2021 - Current
- Conducted assessments of client situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Contributed to team meetings sharing insights and expertise with colleagues to optimize client support strategies
- Educated clients on available resources, empowering them to make informed decisions about their needs.
Parent Partner
The Help Group
07.2019 - 06.2021
- Utilized experience in child welfare system to better serve parents.
- Collaborated with PSAFE team attending team meeting for comprehensive service planning.
- Completed frequent visits to family homes to check on progress.
- Helped families navigate community resources shared by their case manager.
- Worked with families virtually during the pandemic.
Manufacturing Tech I
Baxalta / Shire Pharmaceuticals
07.2015 - 02.2017
- Worked on the Manufacturing floor in pharmaceutical manufacturing settings, while following Standard Operating Procedures, Good Documentation Practices and Good Manufacturing Practices.
Manufacturing Tech I
Baxter Healthcare Corporation
03.2013 - 07.2015
- Lead Tech for cleaning crew in pharmaceutical manufacturing settings. Delegated tasks amongst the team. Cleaned assigned controlled and uncontrolled areas per Standard Operating Procedures. While also following Good Documentation Practices and Good Manufacturing Practices.
Education
Bachelors of Science - Family and Consumer Sciences
California State University, Northridge
Northridge, CA12.2013
Skills
- Problem-solving
- Time management
- Relationship building
- Client advocacy
- Community outreach
- Emotional awareness
- Team Collaboration
- MS Office
Certification
- Motivational Interviewing ESYM CE- 1/9/2024
LANGUAGES
Fluent in English and Spanish
Timeline
Case Manager
The Help Group
06.2021 - Current
Parent Partner
The Help Group
07.2019 - 06.2021
Manufacturing Tech I
Baxalta / Shire Pharmaceuticals
07.2015 - 02.2017
Manufacturing Tech I
Baxter Healthcare Corporation
03.2013 - 07.2015
Bachelors of Science - Family and Consumer Sciences
California State University, Northridge
OTHER EXPERIENCE
Pro Care Hospice Internship, Mission Hills - 140 hours
JANUARY 2013 - MAY 2013
- Assisting volunteer coordinator with admin work, attended meetings, and visited patients.
FCS 431 Child and Family Assesment Lab, Child and Family Studies Center Laboratory School, CSUN, Northridge CA - 45 hours
SPRING 2012
- Supervised and observed children of preschool age both in the classroom and in the yard.
- Implemented observations into assignments on a students physical, social, and cognitive development.
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