Volha (Olga) Radzko
Brooklyn,NY
Summary
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
Bright Sky Dental
10.2020 - 08.2023
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Processed insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
- Assisted with coding and billing tasks.
- Processing Pre-Authorizations and Referrals for the patients
Education
Pharmacist - Pharmacology
Mogilev State Medical College
Mogilev, Belarus06.2017
Skills
- Electronic Dental Record (EDR)
- Issue Resolution
- Administrative Support
- Coding
- Referral Verification
- Insurance Verification
- HIPAA Compliance
- Insurance Billing
- Dental Terminology
- Data Entry
- Adept at Multi-Line Phones
Languages
Russian
Native or Bilingual
English
Full Professional
Ukrainian
Professional Working
Timeline
Dental Receptionist
Bright Sky Dental
10.2020 - 08.2023
Pharmacist - Pharmacology
Mogilev State Medical College
Similar Profiles
Marlen MoralesMarlen Morales
Property Management Coordinator at Bright Sky ManagementProperty Management Coordinator at Bright Sky Management
Alan BecerraAlan Becerra
Operations Manager at Bright Sky Inc.Operations Manager at Bright Sky Inc.
Mekenna PrattMekenna Pratt
Certified Home Health Aide at Bright Sky Home Health CareCertified Home Health Aide at Bright Sky Home Health Care
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal
Steven SlotnickSteven Slotnick
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated