Von Cooper
Hilliard,OH
Summary
High-performing Store Manager familiar with managing arange of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.
Overview
7
7
years of professional experience
Work History
Store Manager
Old Navy, Gap
Hilliard, OH
10.2021 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
The Children's Place
Grove City, OH
11.2015 - 10.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Reduced shrinkage 3.5% by closely monitoring inventory and security procedures.
Store Manager
Carter's
Columbus,, OH
04.2015 - 11.2015
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Criminal Justice Bachelor -
Pace University
Briarcliff Manor, NY04.1991
High School Diploma -
Briarcliff High School
Briarcliff Manor, NY06.1983
Skills
- Team Leadership
- Customer Service Management
- Goal Setting
- Department Oversight
- Recruitment and Hiring
- Problem Anticipation and Resolution
- Training Management
- Multitasking and Prioritization
- Sales Coaching
Languages
Vietnamese
Native or Bilingual
Timeline
Store Manager
Old Navy, Gap
10.2021 - Current
Store Manager
The Children's Place
11.2015 - 10.2021
Store Manager
Carter's
04.2015 - 11.2015
Criminal Justice Bachelor -
Pace University
High School Diploma -
Briarcliff High School
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