Vonda Jackson
Round Rock,TX
Summary
Experienced in the transportation of medical specimens, demonstrating strong adherence to safety practices and regulatory compliance, including HIPAA. Responsibilities included meticulous documentation of deliveries, verification of orders for accuracy, and effective communication with healthcare facilities. Proficient in utilizing technology for efficient routing and maintaining detailed logs of activities. Skills in conflict resolution and customer service complement a solid foundation in security practices acquired over 10 years.
Overview
2025
2025
years of professional experience
Work History
Custodial Worker
SSC/Georgetown ISD
Georgetown, TX
11.2024 - 01.2025
Medical Courier
Clinical Pathology Associates
Austin, TX
05.2024 - 08.2024
- Working as a Medical Courier
- Transporting Medical Specimens from Hospitals and Clients all over the Austin area maintaining safe driving techniques.
- Documenting specimen pick ups and drop offs times to include the amounts that I picked up or dropped off.
- Utilizing Microsoft Excel, Word, and Outlook on a regular basis.
- Verified orders for accuracy before deliveries were made.
- Assisted in loading and unloading items into vehicles as needed.
- Managed multiple routes concurrently while meeting all deadlines.
- Delivered medical supplies and equipment to healthcare facilities.
- Adhered to HIPAA regulations when handling sensitive materials.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Processed paperwork associated with deliveries accurately and efficiently.
- Inspected vehicles daily to ensure safety on the roadways.
Security Officer
Inter-Con Security Systems Inc.
Austin, TX
02.2024 - 05.2024
- Checked for safety hazards and took corrective action when necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided escorts for visitors as needed throughout the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Special Needs Bus Driver/Dispatcher
LISD
Leander, TX
08.2018 - 12.2019
- Dispatching drivers for their routes, Driving special and Gen Ed school buses safely, assists with the children on the bus, customer service, and taking reports.
- Maintaining reports and records of incidents and accidents.
School Bus Operator
Round Rock ISD
Round Rock, Texas
01.2014 - 10.2017
- Bus Operator
- Adhered to local laws and regulations regarding speed limits, traffic signals, loading zones, and other transportation rules.
- Maintained a clean appearance of both interior and exterior of vehicles at all times.
- Monitored student behavior while on the bus to ensure safety and security of all passengers.
- Responded quickly to emergency situations as they arose while on duty.
- Served as an ambassador for the school district by providing a positive representation of its values and goals.
- Assisted special needs students as required according to individual IEP plans.
- Enforced disciplinary action when necessary in accordance with district guidelines.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Bus Operator
CAPITAL METRO/STAR TRAN
Austin, TX
01.2001 - 01.2012
- Bus Operator
- Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.
- Enforced fare collection policies by collecting fares from passengers.
- Performed pre-trip inspections on vehicles, ensuring that all safety equipment was in proper working order.
- Conducted visual check of exterior of bus prior to departure to ensure no damage or debris is present.
- Adhered to set schedules while operating buses safely along assigned routes.
- Communicated route information to passengers during trips as needed.
- Notified dispatch personnel whenever a scheduled stop is missed due to traffic congestion or other unforeseen circumstances.
- Assisted disabled passengers with boarding and exiting the bus at designated stops.
- Stopped buses at designated locations according to schedule and allowed sufficient time for loading and unloading passengers.
- Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
- Monitored traffic conditions along assigned routes and adjusted speed accordingly.
- Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
Security Officer
WACKENHUT SECURITY/FOR DELL COMPUTERS
Austin, TX
01.1995 - 01.2001
- Security Officer
- Vehicle Patrol Officer
- Flex Officer
- Foot Patrol
- Front Desk Assistant
- Prepared Incident and Accident Reports
- Customer Service
- Checked for safety hazards and took corrective action when necessary.
Security Officer
Inter Con Security
Austin, Texas
Education
Certificate - Nurses Assistant
Southern Ohio College
Cleveland, OH05-1983
High School Diploma -
Jane Addams Vocational High School
Cleveland05-1980
Some College (No Degree) - Business Administration
Post University
Waterbury, CTSome College (No Degree) - Business Administration
Ashford University
San Diego, CASkills
- Customer Service
- Observations and Reporting
- Safety Practices
- Conflict Resolution
- CPR and First Aid Training
- Security Officer 10years
Timeline
Custodial Worker
SSC/Georgetown ISD
11.2024 - 01.2025
Medical Courier
Clinical Pathology Associates
05.2024 - 08.2024
Security Officer
Inter-Con Security Systems Inc.
02.2024 - 05.2024
Special Needs Bus Driver/Dispatcher
LISD
08.2018 - 12.2019
School Bus Operator
Round Rock ISD
01.2014 - 10.2017
Bus Operator
CAPITAL METRO/STAR TRAN
01.2001 - 01.2012
Security Officer
WACKENHUT SECURITY/FOR DELL COMPUTERS
01.1995 - 01.2001
Security Officer
Inter Con Security
Certificate - Nurses Assistant
Southern Ohio College
High School Diploma -
Jane Addams Vocational High School
Some College (No Degree) - Business Administration
Post University
Some College (No Degree) - Business Administration
Ashford University